Mia Clauss

• Evaluate complex financial documentation to assess risk while ensuring compliance with company and regulatory standards.

• Analyze applications with exceptional attention to detail and make accurate, time-sensitive decisions.

• Collaborate with multiple departments to resolve complex underwriting scenarios.

• Manage a high-volume workload while maintaining productivity and accuracy.

• Respond to 911 emergency medical calls as part of a collaborative EMS team.

• Assist with patient assessment, treatment, stabilization, and transport under the direction of experienced EMS providers.

• Deliver compassionate, patient-centered care while maintaining professionalism in high-pressure situations.

• Assist with ambulance readiness, equipment inspections, and restocking medical supplies.

• Participate in department training, drills, and continuing education to strengthen clinical knowledge and emergency response skills.

• Work collaboratively with volunteer and career personnel to provide safe and effective patient care.

• Managed a full-time household/farm while raising two young children.

• Returned to the workforce while simultaneously earning EMT certification and volunteering in emergency medical services, demonstrating exceptional time management, commitment, and adaptability.

• Evaluated financial applications and determined appropriate risk solutions.

• Built strong client relationships through communication, professionalism, and problem-solving.

• Consistently met performance expectations while maintaining compliance standards.

• Collaborated with cross-functional teams to improve customer outcomes.

• Delivered exceptional customer service in a fast-paced, team-oriented environment.

• Managed multiple priorities while maintaining professionalism and efficiency.

• Assisted with training and mentoring new employees.

• Maintained excellent customer service while working efficiently in a high-volume environment.

• Demonstrated leadership, teamwork, and strong communication skills.