Mia Dixon
Capital Heights
Summary
Results-driven Property Management Professional with 8+ years of experience overseeing affordable and mixed-income housing portfolios. Expertise in LIHTC, Section 8, HUD compliance, tenant relations, leasing, budgeting, and vendor management. Proven ability to improve occupancy, maintain regulatory compliance, and support efficient property operations. Recognized for strong organizational skills, attention to detail, and commitment to resident satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Property Manager
Atlantic Pacific Companies
DC
05.2025 - 01.2026
- Managed daily operations of a 47-unit Section 8 property
- Completed annual and interim recertifications in compliance with HUD policies
- Processed income discrepancies and maintained accurate resident files
- Generated monthly EIV, pre-close, and month-end reports
- Posted HAP and rent payments through Yardi and PayScan
- Issued delinquency notices and monitored collections
- Submitted, tracked, and posted invoices and purchase orders
- Coordinated maintenance scheduling for vacant and occupied units
- Oversaw work orders, inspections, and contract services
- Managed waiting lists in accordance
Assistant Property Manager
Habitat America
Washington, DC
07.2024 - 03.2025
- Support daily operations ensuring compliance with company policies and housing regulations
- Respond to tenant inquiries, complaints, and maintenance requests with professionalism and urgency
- Conduct routine property inspections to ensure safety standards and identify maintenance needs
- Assist leasing and marketing efforts to promote vacant units and improve occupancy
- Prepare lease agreements, renewals, and move-in/move-out documentation accurately
- Manage rent collection, track delinquencies, and follow up on outstanding balances
- Maintain accurate financial records, including rent payments, security deposits, and expenses
- Assist with DOB repairs and closeout in a timely manner
- Coordinate vendors for repairs, landscaping, pest control, and contracted services
- Implement cost-saving initiatives by negotiating vendor contracts
Property Manager
MMS Group
Suitland, MD
09.2021 - 06.2024
- Annually recertify Section 8 residents in a timely manner in accordance with HUD policies (109 Units)
- Process all interims and income discrepancies in accordance with HUD policies
- Generate all monthly reports through the EIV systems in correspondence with recertification’s and interims
- File all recertification’s, notices, and other miscellaneous items in resident’s file in a timely manner
- Post HAP payments through One site
- Scan and post rent payments through Pay scan software and in a timely manner
- Send all delinquency notices for all delinquent residents (10th and 20th of each month)
- Submit and post all invoices
- Work with Maintenance Supervisor to schedule contract work for vacant and occupied apartments
- Schedule and oversee maintenance tickets and maintenance orders
- Generate and submit pre-close reports as well as Month End reports to Regional, Compliance Manager, and Property Manager in a timely manner
- Send all follow-up emails, invoices, and reports to Manager and Regional Manager as delegated
- Assign and monitor all POs for Office and Maintenance ordering
- Update and monitor the Waiting List by HUD guidelines
- Monitor all recertification packets for accuracy
- Complete all scheduled Grace Hill training in a timely manner
- Complete bi-annual in-house inspections with Maintenance Technician
- Complete all tasks assigned and by property manager
Assistant Property Manager
Homing Brothers Management Company
Washington, DC
02.2019 - 10.2021
- One site (Real Page) system trained with certifications
- Annually recertify Section 8 residents in a timely manner in accordance with HUD policies (230 Units)
- Process all interims and income discrepancies in accordance with HUD policies
- Generate all monthly reports through the EIV systems in correspondence with recertification’s and interims
- File all recertification’s, notices, and other miscellaneous items in resident’s file in a timely manner
- Post HAP payments through One site
- Scan and post rent payments through Pay scan software and in a timely manner
- Send all delinquency notices for all delinquent residents (10th and 20th of each month)
- Submit and post all invoices
- Work with Maintenance Supervisor to schedule contract work for vacant and occupied apartments
- Schedule and oversee maintenance tickets and maintenance orders
- Generate and submit Pre-Close reports as well as Month End reports to Regional, Compliance Manager, and Property Manager in a timely manner
- Send all follow-up emails, invoices, and reports to Manager and Regional Manager as delegated
- Assign and monitor all POs for Office and Maintenance ordering
- Update and monitor the Waiting List by HUD guidelines
- Monitor all recertification packets for accuracy
- Complete all scheduled Grace Hill training in a timely manner
- Complete bi-annual in-house inspections with Maintenance Technician
- Complete all tasks assigned and delegated by Property Manager and Regional Manager
- Complete all Move INS and Move Outs in One site.
- Send completed Move Out & Security Deposit Refund forms to corporate employee in a timely manner
Leasing Manager
Residential One-Fort Washington
Washington, MD
05.2018 - 02.2019
- Coordinated and scheduled appointments for apartment viewings and applications
- Produced weekly and occupancy reports
- Coordinated professional apartment tours and collected fees
- Maintained occupancy standards at the highest level and provided the maximum level of service to residents
- Lead marketing campaigns to attract new prospective residents to the property
Tax Credit Leasing Consultant
Vesta Corporation
Washington, DC
09.2014 - 05.2018
- Conducted professional apartment tours, collected fees and deposits, and processed and assessed all applications
- Coordinated move-ins and move-outs and provided beneficial advice and support to residents on any problematic issues
- Produced credit reports, landlord verifications, and employment verifications
- Worked with section 8
Education
Associate of Business Administration - Business Administration
Prince Georges Community College
06.2016
Skills
- Property Operations & Administration
- LIHTC & Section 8 Compliance
- HUD & Fair Housing Regulations
- Tenant Relations & Conflict Resolution
- Leasing, Renewals & Marketing
- Rent Collection & Delinquency Management
- Accounts Receivable & Payables
- Budget Preparation & Cost Control
- Vendor & Maintenance Coordination
- Payroll Processing
- Yardi & OneSite (RealPage)
- Microsoft Office & Excel
Certification
- Certified Apartment Manager
- LIHTC
Section name
Authorized to work in the US for any employer
Timeline
Property Manager
Atlantic Pacific Companies
05.2025 - 01.2026
Assistant Property Manager
Habitat America
07.2024 - 03.2025
Property Manager
MMS Group
09.2021 - 06.2024
Assistant Property Manager
Homing Brothers Management Company
02.2019 - 10.2021
Leasing Manager
Residential One-Fort Washington
05.2018 - 02.2019
Tax Credit Leasing Consultant
Vesta Corporation
09.2014 - 05.2018
Associate of Business Administration - Business Administration
Prince Georges Community College