Conducted comprehensive market research and analysis to provide clients with accurate property evaluations and trends, resulting in informed decision-making and increased client confidence
Enhanced client interest by facilitating property showings and ensuring properties were presented in their best light to clients
Increased client engagement by leveraging AI tools and maintaining strong relationships with clients, providing regular updates and guidance throughout the buying process to foster trust and satisfaction
Wrote contracts to outline sales and purchases of properties as well as listings that highlighted property features to increase sales chances
Trainer/Social Media Manager
Sweetbay Restaurant & Bar
08.2022 - Current
Enhanced team performance by training and mentoring new staff, leading to improved server skills and efficiency
Boosted online reservations through strategic enhancement of social media presence, resulting in increased likes, views, and follower engagement
Researched and identified new opportunities for increasing the company's social media platforms
Maintained social media presence by posting messages, answering posts, and monitoring responses
Waitress
Sweetbay Restaurant & Bar
06.2022 - Current
Increased sales and revenue by implementing personalized upselling strategizing through attentive listening and understanding of each guest's preferences
Increased repeat business and customer referrals by delivering exceptional customer service, fostering strong relationships with patrons, and cultivating a loyal customer base
Boosted online reservations through strategic enhancement of social media presence, resulting in increased likes, views, and follower engagement
Proved successful working within tight deadlines and a fast-paced environment, while remaining calm when dealing with difficulties
Hostess
Sweetbay Restaurant & Bar
08.2021 - 06.2022
Optimized table turnover and reduces wait time by effectively managing reservations and walk-ins through proactive planning and efficient seating arrangements
Ensured timely delivery of menu items to assist servers by demonstrating proficiency in multitasking and prioritizing takes effectivity during peak dining hours
Answered customer questions about hours, seating, and menu information and supported co-workers with keeping the dining area ready for every guest