Michael Atkinson
Bowie
Summary
Adaptable early-career professional with experience supporting busy operations in security, brewery service, and volunteer settings. Skilled in problem-solving, communication, and teamwork, with a strong ability to stay calm under pressure and support positive customer experiences. Ready to contribute to safe, efficient, and friendly environments.
Customer service and safety-focused professional with experience in security, lifeguarding, and hospitality. Known for calm decision-making, teamwork, and clear communication in fast-paced environments.
Reliable and organized professional with hands-on experience in customer-facing and safety-focused roles. Strong background in collaboration, time management, and maintaining clean, secure, and welcoming environments.
Overview
8
8
years of professional experience
Work History
Apex Security
Apex Security
Northridge, CA
06.2025 - Current
- Provided protection for major league teams such as the Washington Commanders, Washington Spirit, Philadelphia Eagles, Fifa games, Baltimore Ravens, and even concerts and special events).
- Provided assistance to colleagues and customers in a friendly manner.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
- Provided professional services and support in a dynamic work environment.
Blue Jacket Brewery
Neighborhood Restaurant Group
Washington, DC
05.2026 - Current
- Helped in operations with cleaning and working behind a bar, along with having strong teamwork and adaptability to help come to one common goal, when business is crowded.
- Ability to maintain an enjoyable environment for both customers and team members to help maintain a common goal.
- Assisted with day-to-day operations and collaborated with all team members.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating a collaborative environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Provided professional services and support in a dynamic work environment.
Volunteer Catholic Charities
Catholic Charities
Washington, DC
09.2018 - 06.2023
- Food and clothing drives for the homeless
- Making and giving out food to the homeless and less fortunate
- Showed personal responsibility through proactive project management and accountability.
- Adapted to fast-paced environments by maintaining focus and productivity.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
Animal Shelter Volunteer
Animal Welfare Society
Kearneysville, WV
03.2023 - 04.2023
- Sanitized kennels, cages, and common areas to maintain safe, healthy shelter conditions.
- Fed animals and refreshed water according to individual care schedules and dietary needs.
- Monitored animal behavior and reported health or safety concerns to shelter staff.
- Groomed animals and prepared them for adoption events, photo sessions, and general care.
- Organized supplies and restocked food, cleaning products, and animal care materials.
- Supported intake and daily care routines while following shelter procedures and safety standards.
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Kept animals healthy and socialized by providing regular exercises and walks.
- Increased animal socialization by engaging in regular playtime sessions with both dogs and cats at the shelter.
- Contributed to a positive shelter environment with thorough cleaning and sanitation of animal enclosures.
- Ensured a safe environment for volunteers by following established protocols regarding animal handling and safety measures.
Life Guard
Lighthouse Pool Management Inc.
Silver Spring, MD
05.2022 - 08.2022
- Monitored pool areas for unsafe behavior and enforced facility safety rules consistently.
- Responded quickly to emergencies, delivering CPR, first aid, and rescue support when needed.
- Inspected lifesaving equipment and reported maintenance issues before opening shifts.
- Communicated clearly with swimmers, guests, and staff to prevent accidents and resolve concerns.
- Maintained clean pool deck conditions and removed hazards to support safe operations.
- Documented incidents, patron warnings, and safety checks accurately for shift accountability.
- Trained new lifeguards on surveillance techniques, emergency response, and facility policies.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Prevented accidents through regular equipment inspections and maintenance.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Education
Bachelor of Science - Technical Management (Concentration in Accounting)
DeVry University
Naperville, IL10-2026
High School Diploma -
DeMatha High School
Hyattsville, MD05-2022
Skills
- Positive demeanor
- Problem-solving
- Teamwork and collaboration
- Flexible and adaptable
- Time management
- Organizational skills
- Multitasking
- Effective communication
- Resource management
- Active listening
- Verbal communication
- Friendly, positive attitude
- Emergency response
- Collaboration skills
- Public safety
- General maintenance
- Physical fitness
- Safety training
- Threat assessment
Timeline
Blue Jacket Brewery
Neighborhood Restaurant Group
05.2026 - Current
Apex Security
Apex Security
06.2025 - Current
Animal Shelter Volunteer
Animal Welfare Society
03.2023 - 04.2023
Life Guard
Lighthouse Pool Management Inc.
05.2022 - 08.2022
Volunteer Catholic Charities
Catholic Charities
09.2018 - 06.2023
Bachelor of Science - Technical Management (Concentration in Accounting)
DeVry University
High School Diploma -
DeMatha High School