Michael Ayala Jr
Silver Spring
Summary
Highly motivated and detail-oriented Computer Science student and student athlete with a strong foundation in Cloud Computing, Software Engineering, and Cybersecurity. Proficient in multiple programming languages and experienced with Technical Cybersecurity skills. Strong understanding of mathematical concepts and excellent problem-solving skills. Proven ability to work collaboratively and independently.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT Help Desk Technician
McDaniel College
Westminster, MD
09.2025 - Current
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Performed tests of functionality, security, and performance of different workstations and devices.
- Configured hardware, devices, and software to set up work stations for employees.
Certified Computer Associate
Best Buy
Wheaton
02.2024 - Current
- Developed technical expertise in hardware/software, providing recommendations to customers, and assisting with purchasing decisions, which involved explaining complex technical concepts.
- Enhanced cybersecurity knowledge by advising customers on securing their devices and accounts.
- Gained hands-on experience troubleshooting technical issues in a fast-paced environment
Pool Operator and Office Assistant
Woodmont Country Club
Rockville
05.2023 - Current
- Collaborated with the pool team to ensure safety and provide excellent customer service.
- Demonstrated strong teamwork and leadership in managing responsibilities, including compliance with safety and regulatory standards.
Cybersecurity Intern
Trinsec7
Fredericksburg
05.2025 - 08.2025
- Acquired practical knowledge of cybersecurity applications, including endpoint protection and incident response.
- Developed comprehensive reports on current security threats and vulnerabilities.
- Contributed to TRINSEC 7’s mission by enhancing intelligence-driven protection for underserved communities.
- Participated in startup environment to gain insights into cybersecurity operations.
Education
Bachelor of Science - Computer Science
McDaniel College
Westminster, MD05.2026
Associate of Science - STEM
Montgomery College
Rockville, MD05.2024
High School Diploma -
Saint John's Catholic Prep
Buckeystown, MD05.2021
Skills
- Java
- HTML
- ALICE3D
- Risk management
- Cloud security principles
- Network Security
- Security Protocols
- Windows
- MacOS
- Strong understanding of linear algebra
- Problem solving strategies
- Customer service
- Technical troubleshooting
- Cybersecurity principles
- Team collaboration
- Effective communication
- Vulnerability assessment
- Excellent communication
- Teamwork
- Leadership
- Critical thinking
- Problem-solving
Certification
AWS Academy Cloud Security Foundations, 02/24
Google Cybersecurity Professional Certification, 08/25
References
References available upon request.
Timeline
IT Help Desk Technician
McDaniel College
09.2025 - Current
Cybersecurity Intern
Trinsec7
05.2025 - 08.2025
Certified Computer Associate
Best Buy
02.2024 - Current
Pool Operator and Office Assistant
Woodmont Country Club
05.2023 - Current
Bachelor of Science - Computer Science
McDaniel College
Associate of Science - STEM
Montgomery College
High School Diploma -
Saint John's Catholic Prep
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