Michael Binns
Havre de Grace
Summary
Dedicated professional with 14 years of lived recovery experience and 7 years in the substance use disorder (SUD) field, offering a unique perspective on patient care. Proven track record in patient financial counseling, consistently delivering high standards of service and achieving results-oriented outcomes. Recognized for exceptional collaboration skills and reliability, with the ability to adapt to evolving needs within dynamic environments. Specialized expertise in financial consultations, insurance coordination, and patient advocacy ensures comprehensive support for individuals navigating recovery.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Financial Counselor
Ashley Addiction Treatment, Havre de Grace MD
10.2022 - Current
- Works as primary financial counselor for Ashley's pilots and professionals.
- Facilitate individual meetings to educate patients about insurance coverage, limitations; and out-of-pocket costs related to their recommended treatment.
- Calculate and establish payment plans for patients and/or their families.
- Analyze demographic and insurance information to deliver accurate claim submission for reimbursement.
- Lead new employees and educate them on processes and policies of the position.
- Collaborate with interdisciplinary team weekly to foster best outcomes for patients.
- Assist patients with FMLA and short-term disability paperwork.
- Amend daily reports and systems to provide concise documentation in EHR and billing system.
Treatment Center Coordinator
MAP Health Management, Austin TX
12.2019 - 09.2022
- Delivered presentations about MAP's Peer Recovery Support Program to clients of various substance use treatment facilities in the Mid-Atlantic region.
- Educated clients about the benefits of the program and enrolled interested clients.
- Engaged with each client to offer recovery support and help them explore alternate options.
- Navigated multiple EHR systems to attain necessary client information and document sessions.
Peer Recovery Specialist
Voices of Hope, Elkton MD
08.2019 - 11.2019
- Assessed and supported individuals seeking treatment for substance use disorder in a 24/7 Crisis Center.
- Utilized motivational interviewing techniques as part of recovery coaching.
- Collaborated with clients to identify treatment options that would best suit their individual needs.
- Partnered with case management staff to facilitate admission to appropriate treatment facilities.
- Identified and marshaled needed resources, such as transportation.
Lead Recovery Support Specialist
Recovery Centers of America, Earleville MD
01.2019 - 08.2019
- Oversaw and assisted patients in inpatient substance use treatment facility.
- Reinforced facility policies to maintain structure and safety of the treatment program.
- Facilitated group sessions and provided individual support to patients.
- Utilized crisis intervention techniques with patients in crisis and ensured safety of patients and staff.
- Responded to patients attempting to discharge ACA using motivational interviewing techniques.
- Mentored other recovery support staff to ensure consistent quality of care to patients.
Education
Associate of Applied Science - Mass Communications
Harford Community College
Bel Air, MD01-2006
Skills
- Insurance verification
- Verbal and written communication
- HIPAA compliance
- Motivational interviewing
- Substance abuse knowledge
- Relationship building
- Recovery planning
- Data entry proficiency
- Conflict resolution
- Patient advocacy
- Active listening
- Lived recovery experience
Certification
- NCPRSS FEBRUARY 2021 – FEBRUARY 2023
- NATIONAL CERTIFIED PEER RECOVRY SUPPORT SPECIALIST
Timeline
Patient Financial Counselor
Ashley Addiction Treatment, Havre de Grace MD
10.2022 - Current
Treatment Center Coordinator
MAP Health Management, Austin TX
12.2019 - 09.2022
Peer Recovery Specialist
Voices of Hope, Elkton MD
08.2019 - 11.2019
Lead Recovery Support Specialist
Recovery Centers of America, Earleville MD
01.2019 - 08.2019
Associate of Applied Science - Mass Communications
Harford Community College