Michael Burton
Denton
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Uhaul Moving And Storage
Odenton
04.2014 - 04.2025
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Identified opportunities for upselling additional products or services based on customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Resolved customer complaints promptly and efficiently.
- Developed positive relationships with customers through friendly interactions.
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained a high level of professionalism when dealing with difficult customers.
Education
Forklift Certification - Same
U-Haul University
Online03-2020
Dispensing Propane - Same
U-Haul University
Online03-2020
GED -
State of Tennessee Dept. of Workforce And Labor De
Tennessee 03-2009
Skills
- Customer service
- Sales techniques
- Attention to detail
- Customer relations
- Problem-solving
- Good Telephone Etiquette
- Problem solving
- Relationship building
References
References available upon request.
Timeline
Customer Service Representative
Uhaul Moving And Storage
04.2014 - 04.2025
Forklift Certification - Same
U-Haul University
Dispensing Propane - Same
U-Haul University
GED -
State of Tennessee Dept. of Workforce And Labor De
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