Michael Burton
Conowingo
Summary
I have been involved with a wide range of jobs over my professional career from seasonal work in retail during fast paced and high volume times to overseeing the daily and long term operations of one of the most well recognized and successful cemetery and funeral home companies in the country. I am customer service oriented, self motivated, capable of quickly learning and retaining information and responsibilities as well as being proficient in problem solving while properly assessing any difficulties or arising situations according to the regulations and guidelines set forth by my employer.
Overview
16
16
years of professional experience
Work History
Shopper/Delivery Courier
Maplebear Inc.
05.2023 - Current
- Executed order fulfillment processes to ensure timely delivery of customer purchases
- Monitored product quality and freshness to enhance customer satisfaction
- Utilized mobile applications for real-time order tracking and communication
Seasonal Worker
Harvest Fare Supermarket
Fallston, MD
10.2024 - 01.2025
- Operated cash registers efficiently, ensuring accurate transactions and customer satisfaction.
- Assisted in inventory management, restocking shelves to maintain optimal product availability.
- Collaborated with team members to ensure cleanliness and organization of store displays.
Overnight Stocker
Giant Eagle
New Castle, PA
10.2022 - 03.2023
- Stocked shelves efficiently, ensuring product availability and organization.
- Assisted in receiving and unloading shipments, maintaining inventory accuracy.
- Collaborated with team members to optimize stocking processes and reduce downtime.
- Monitored product expiration dates, ensuring compliance with safety standards.
Cemetery Caretaker
Columbia Gardens Cemetery
Arlington, VA
08.2022 - 01.2023
- Maintained cemetery grounds, ensuring cleanliness and aesthetic appeal.
- Operated landscaping equipment to enhance burial sites and common areas.
- Assisted in interment processes, providing support to families during services.
- Implemented seasonal maintenance schedules to optimize landscape health and appearance.
Team Leader
Stonemor Partners
Glen Burnie, MD
12.2019 - 10.2020
- Led team to achieve operational goals and enhance service quality.
- Developed and implemented training programs for new team members.
- Responsible for the overseeing of daily operations of the cemetery and its maintenance crew while operating under the rules and regulations of the company
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Maintenance Supervisor
SCI
Alexandria, VA
08.2010 - 10.2019
- Responsible for the daily operations of two cemetery properties for SCI
- Managed crew and participated in all activities associated with the operations of both properties
- Responsible for adhering to and following all regulations and guidelines of the company as well as state and local laws and regulations
Education
Secondary Education
Towson University
Baltimore, MDHigh School Diploma -
Bishop Mcnamara High School
Forestville, MD05-1995
Skills
- Strong work ethic
- Reliability
- Multitasking
- Problem-solving abilities
- Time management
- Teamwork and collaboration
Timeline
Seasonal Worker
Harvest Fare Supermarket
10.2024 - 01.2025
Shopper/Delivery Courier
Maplebear Inc.
05.2023 - Current
Overnight Stocker
Giant Eagle
10.2022 - 03.2023
Cemetery Caretaker
Columbia Gardens Cemetery
08.2022 - 01.2023
Team Leader
Stonemor Partners
12.2019 - 10.2020
Maintenance Supervisor
SCI
08.2010 - 10.2019
Secondary Education
Towson University
High School Diploma -
Bishop Mcnamara High School