Michael Epps
Bowie
Summary
Dedicated and adaptable professional with a proactive attitude, the ability to learn quickly, and a record of success in industry. Strong work ethic and effective communication skills. Excel in active listening, problem-solving, and interpersonal relationships to enhance customer experiences and outcomes.
Overview
14
14
years of professional experience
Work History
Patient Consultant Manager
Takoma Wellness Center
Washington
01.2019 - Current
- Provided comprehensive patient consultations to identify individual needs and preferences.
- Assisted patients with product selection and education on wellness options.
- Completed registration procedures for patients, expertly inputting information to meet facility and legal requirements.
- Managed daily operations to ensure compliance with health and safety regulations.
IT Support Specialist
United States Navy, USN
Pensacola
02.2014 - 10.2018
- Provided technical support for Navy personnel across various IT systems.
- Monitored system performance and recommended upgrades to enhance functionality.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
Manager
Pizza Hut
Bowie
08.2012 - 02.2014
- Managed daily operations, ensuring efficient service and quality food delivery.
- Supervised staff, providing training and support to enhance team performance.
- Implemented inventory control measures to maintain stock levels and reduce waste.
Education
Personal Training Certification
National Academy of Sports Medicine
05.2026 - 06.2026
Northwood High School
Silver Spring, MDSkills
- Relationship building
- Operational efficiency
- Conflict resolution
- Data entry compliance
- Customer service
- Team collaboration
- Health and safety compliance
- Compassionate care
Accomplishments
- Awarded "Patient Consultant of the Year" 4 years consecutively.
- Created and organized multiple successful team building, community, and fundraising events raising in excess of $10,000.
- Managed patient consultant team of 30+ employees.
Timeline
Personal Training Certification
National Academy of Sports Medicine
05.2026 - 06.2026
Patient Consultant Manager
Takoma Wellness Center
01.2019 - Current
IT Support Specialist
United States Navy, USN
02.2014 - 10.2018
Manager
Pizza Hut
08.2012 - 02.2014
Northwood High School