MICHAEL GENTRY
Monkton
Summary
Sales professional highly effective at anticipating and accommodating customer needs. Friendly, punctual, and an enthusiastic team player. Thrives in fast paced work environments with a large customer service background and proven sales experience.
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
22
22
years of professional experience
Work History
Sales Consultant
Southern Glazer's Wine and Spirits
Miramar
03.2023 - Current
- Developed strong relationships with clients to enhance product knowledge and loyalty.
- Conducted market research to identify emerging trends and client needs.
- Coordinated product tastings and promotional events for customer engagement.
- Presented product portfolios to key accounts, highlighting unique selling points.
- Developed and maintained relationships with clients to increase sales revenue.
Regional sales manager
Western Son Vodka
Pilot Point
08.2019 - 02.2023
- Responsible for full market sales, pricing, and marketing. for Maryland, DC, Virginia, and West Virginia.
- Met regional sales objectives by developing and implementing promotion strategies, coordinating sales team and servicing key accounts to fortify business relationships.
- Regional sales manager of the year 2020
- Developed regional sales strategies for premium vodka brands.
Owner Manager
Freddies Ale House
07.2012 - 05.2019
- Sourced vendors and negotiated fair contracts for supplies.
- Supervised marketing departments monthly analysis of customer acquisitions data and campaign performance while driving business development by devising targeted marketing and promotional plans.
- In addition, hiring, training, and motivating staff to achieve aforementioned plans and performance standards, while maintaining high standards of quality through ongoing reviews of products and service.
Key accounts sales manager
F.P. Winner
02.2004 - 07.2012
- Resolved customer concerns promptly to maintain excellent relations and customer satisfaction.
- Trained new personnel in key departmental functions, while servicing existing accounts on a regular basis to maximize company revenue.
- Submitted and tracked orders and demonstrated products and specific features at customer locations and events.
- Researched potential new clients as well as worked to develop new network by identifying and pursuing new leads, being present at industry events, and building rapport with clients.
Education
High School diploma - Criminal Science
CCBC Essex
Skills
- Customer service
- Merchandising
- Sales
- Team player
- Detail oriented
- Managing priorities
- Fast paced work environments
- Sales strategy development
Certification
- WSET Level 2 wine and Spirits certification.
Timeline
Sales Consultant
Southern Glazer's Wine and Spirits
03.2023 - Current
Regional sales manager
Western Son Vodka
08.2019 - 02.2023
Owner Manager
Freddies Ale House
07.2012 - 05.2019
Key accounts sales manager
F.P. Winner
02.2004 - 07.2012
High School diploma - Criminal Science
CCBC Essex