Michael Kupres
Crofton,MD
Summary
Dynamic Flooring Technician with proven expertise at Quality Carpet One Floor & Home, specializing in laminate and carpet installations. Recognized for exceptional problem-solving skills and meticulous attention to detail, consistently delivering high-quality results while fostering teamwork and maintaining a safe work environment. Committed to ongoing professional development and customer satisfaction.
Overview
38
38
years of professional experience
Work History
Flooring Technician
Quality Carpet One Floor & Home
01.1988 - Current
- Learned safety protocols and proper handling of flooring materials.
- Assisted in the installation of various flooring types, including carpet and laminate.
- Utilized tools such as tile cutters and carpet stretchers during projects.
- Maintained clean and organized work areas to enhance efficiency and safety.
- Developed familiarity with different flooring systems and installation techniques.
- Followed project plans to assist in accurate material measurements and cuts.
- Maintained high-quality standards in flooring installations by adhering to strict industry guidelines and best practices.
- Demonstrated flexibility in adapting to various work settings, including residential, commercial, and industrial spaces.
- Participated in ongoing professional development opportunities to stay current with industry trends and advancements in flooring technologies.
- Supported a positive work environment within the team through open communication channels fostering collaboration among colleagues.
- Meticulously maintained tools and equipment, prolonging their lifespan while ensuring optimal performance during installations.
- Troubleshot issues that arose during installation projects swiftly resolving problems without compromising quality or timeline commitments made to clients.
- Ensured safe working environments by consistently following proper safety protocols and procedures during flooring installations.
- Increased repeat business through exceptional customer service, addressing client concerns promptly, and professionally.
- Operated hand tools and machines to cut material and achieve proper fit around obstructions.
- Supplied accurate measurements and estimates for projects.
Tow Truck Drive
Eagle Towing
03.1995 - 02.1999
- Operated tow truck to assist stranded vehicles, ensuring safe and efficient recovery.
- Conducted vehicle inspections prior to towing to guarantee operational safety and compliance.
- Provided excellent customer service by communicating effectively with clients during recovery operations.
- Collaborated with police and emergency services to coordinate timely responses for accident scenes.
- Mentored new drivers on towing techniques, equipment handling, and safety procedures.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
- Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
- Adhered to local regulations regarding vehicle weight limits, avoiding costly fines or penalties for noncompliance.
Education
High School Diploma -
Laurel High School
Laurel, Maryland05-1984
Skills
- Floor repair
- All aspects of flooring, including installation, repairs of all types of surfaces
- Power tools operation
- Hand tools proficiency
- Workplace safety
- Equipment operation
- Teamwork
- Problem-solving
- Attention to detail
- Reliability
- Effective communication
- Self motivation
- Analytical thinking
- Problem-solving abilities
- Safe workplace procedures
- Reliability
- Excellent communication
- Organizational skills
- Effective communication
- Product knowledge
- Self motivation
- Analytical thinking
- Professionalism
Timeline
Tow Truck Drive
Eagle Towing
03.1995 - 02.1999
Flooring Technician
Quality Carpet One Floor & Home
01.1988 - Current
High School Diploma -
Laurel High School
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