I am a small business owner with over 28 years of experience in customer service. I bring a strong background in building and maintaining client relationships. I am currently licensed in property and casualty insurance and I am seeking employment within the insurance industry.
Overview
28
28
years of professional experience
Work History
Merchandiser
Scotts Miracle-Gro
Baltimore
02.2025 - Current
Developed product displays to increase customer engagement and improve product visibility.
Executed seasonal resets to optimize store layouts and enhance product assortment presentation.
Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise.
Maintained a clean and organized work environment at all times.
Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
Organized displays according to company standards and specifications.
Constructed product displays and applied signage to effectively communicate merchandise information.
Assisted customers with locating desired items within store locations.
Printed product labels and tags to ensure accurate pricing and product information.
Master Barber
Self-employeed, Jake And Sons Barber Shop
Baltimore
01.1998 - Current
Provided expert haircuts and grooming services to diverse clientele.
Styled hair for weddings and special occasions, enhancing clients' appearance and confidence on their special day.
Performed beard trims and shaves with hot towels and lathers.
Used razors to shave beards or neck and temple contours.
Implemented sanitation protocols to ensure health and safety compliance.
Maintained the cleanliness of work areas and sanitized all equipment before use.
Ensured clean and organized workspace to enhance client experience.
Managed incoming phone calls and scheduled appointments to optimize service flow.
Operated cash registers to receive payments from patrons.