Michael McCown
Baltimore
Summary
Dynamic Regional Operations Manager with a proven track record at The Master Trades Group, enhancing operational efficiency through strategic planning and effective resource allocation. Skilled in inventory management and fostering strong vendor relationships, I excel in driving performance improvements and team development, ensuring optimal service delivery and operational success.
Overview
17
17
years of professional experience
Work History
Regional Operations Manager
The Master Trades Group
01.2024 - Current
- Streamlined regional operations by implementing efficient scheduling and resource allocation strategies.
- Coordinated cross-functional teams to enhance communication and align operational objectives across regions.
- Developed training programs for staff, improving onboarding processes and operational consistency.
- Monitored performance metrics to identify areas for improvement in service delivery and operational efficiency.
- Len The Plumber (6 Locations - MD, PA, NJ, VA) - Russo (NJ) - Neffsville (PA) - Larry and Son's (MD)
- Management Team Capacity - 49 Employees
Purchasing Manager - LTP
The Master Trades Group
01.2024 - Current
- Managed procurement processes to ensure timely delivery of materials and goods.
- Developed vendor relationships to negotiate favorable pricing and contract terms.
- Analyzed market trends to identify cost-saving opportunities in purchasing strategies.
- Implemented inventory management systems to optimize stock levels and reduce waste.
Warehouse Operations Manager
Len The Plumber - The Master Trades Group
05.2023 - 01.2024
- Oversaw inventory management processes to enhance efficiency and minimize discrepancies.
- Implemented safety protocols, ensuring compliance with OSHA regulations and reducing workplace incidents.
- Coordinated shipping and receiving operations, streamlining workflow and improving delivery times.
- Trained and mentored staff on best practices in warehouse operations to boost performance.
- Promoted *
Warehouse Manager - Receiving and Logistics
Triangle Sign Services
03.2009 - 01.2023
- Oversaw daily operations to ensure efficient workflow and adherence to safety protocols.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Trained and mentored warehouse staff, enhancing team performance and productivity.
- Implemented process improvements that increased operational efficiency by streamlining workflows.
Marketing Manager
KOTC Co.
01.2023 - Current
- Developed and executed comprehensive marketing strategies to enhance brand visibility.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed social media accounts for optimal audience engagement and increased online presence.
Education
Bachelor of Arts - English Education
University of Maryland, Baltimore County
Baltimore, MD07-2017
High School Diploma -
Western School of Technology
Catonsville06-2008
Skills
- Operational efficiency
- Excellent interpersonal skills
- Warehouse management
- Staffing oversight
- Forecasting
- Asset management
- Key performance indicators
- Staff supervision
- Strategic planning
- Expense tracking
- Inventory monitoring
- Service Titan - Microsoft Office - Adobe Creative Suite
Timeline
Regional Operations Manager
The Master Trades Group
01.2024 - Current
Purchasing Manager - LTP
The Master Trades Group
01.2024 - Current
Warehouse Operations Manager
Len The Plumber - The Master Trades Group
05.2023 - 01.2024
Marketing Manager
KOTC Co.
01.2023 - Current
Warehouse Manager - Receiving and Logistics
Triangle Sign Services
03.2009 - 01.2023
Bachelor of Arts - English Education
University of Maryland, Baltimore County
High School Diploma -
Western School of Technology