Michael Newlin
Cockeysville
Summary
Achieved timely project delivery while optimizing costs through effective management practices. Developed innovative solutions that improved operational efficiency. Drove team collaboration to enhance project outcomes and meet organizational objectives.
Overview
2027
2027
years of professional experience
Work History
Electrical and Assembly Technician
Powrmatic
2024 - Current
- Assembled components using hand and power tools to meet production requirements.
- Conducted quality inspections to ensure compliance with safety standards and specifications.
- Collaborated with team members to streamline assembly processes for increased efficiency.
- Maintained clean and organized workstations to promote safety and productivity.
- Assisted in training new employees on assembly techniques and safety protocols.
- Troubleshot minor equipment issues to minimize downtime during production runs.
- Documented assembly processes and quality control measures for ongoing improvement initiatives.
- Performed assembly of products according to specifications and instructions.
- Assembled and aligned parts and fixtures using hand and power tools.
- Kept work areas organized, tidy, and clean for maximum productivity.
- Reassembled and adjusted components to meet required specifications.
- Maintained open lines of communication with supervisors regarding potential issues or concerns impacting the efficiency of assembly processes.
- Collaborated with cross-functional teams to identify areas for improvement in the assembly process.
- Improved product quality with meticulous attention to detail during assembly processes.
- Followed specific blueprints and diagrams to assemble components and comply with industry standards.
- Inspected parts and assemblies before shipment to customers to verify accuracy.
- Supported continuous improvement initiatives, implementing Lean Manufacturing principles within the workspace.
- Worked directly with QA personnel to identify and correct defects.
- Expedited order fulfillment through effective prioritization of tasks and time management skills.
- Consistently met or exceeded production targets by maintaining a focused and efficient work approach.
- Executed regular tests and inspection procedures to assemble products according to specifications.
- Ensured workplace safety, adhering to company guidelines and OSHA standards at all times.
- Inspected all work for quality and compliance with design standards.
- Maintained accurate records of completed assemblies, ensuring proper documentation for quality assurance purposes.
- Reduced production downtime by performing regular maintenance checks on tools and equipment.
- Delivered exceptional craftsmanship, consistently producing high-quality products that met customer specifications and requirements.
- Assisted in troubleshooting and resolving issues during the assembly process, minimizing delays in production schedules.
- Managed multiple priorities effectively, resulting in successful completion of assigned tasks within tight deadlines.
Project Coordinator/Field Manager
Communications Construction Group
01.2021 - 01.2023
- Managed the construction and maintenance of telecommunications projects in metropolitan areas, including the integration of hyper build components, utility span replacements and relocations, service provider system transfers and emergency repairs
- Analyzed project completion goals; developed targets and secured project approvals
- Delivered weekly cost forecasting and status reports to executive team and stakeholders
- Evaluated financial resources and costing parameters; refined profit and loss strategies
- Established and maintained quality performance metrics and documentation to meet objectives
- Inspected as-built projects; initiated and supervised design changes to ensure quality control
- Coordinated management of direct hire and contracted personnel, including assessment of training standards, collaborating on performance reviews, dispatch and payroll authorization
- Chantilly Hyper Build (Comcast) - $2.5 million project cost
- Supervised placement of five miles of aerial and underground backbone, conduits and lateral passings
- Negotiated communications stalemate, successfully resolved pole permission conflict for continuation of project
- Span Replacements
- Met weekly, 1.2 miles deliverable of aerial and underground coax and fiber span replacements across the state
- Provided weekly updates to stakeholders, led by Comcast executive team, to address projections and progress
- Led and dispatched a team of 12, including aerial and underground construction crews, coax and fiber splicers
- Implemented site walks, escorted County inspectors and Comcast coordinators
- Relocations, Pole Transfers, New Build and Plant Extensions
- Defined targets and costing for construction and execution of design changes, new plants and plant integrity
- Produced detailed prints including pole licensing, joint use agreements, footages, storage and resources needed
- Collaborated with design team to create new pathways, and identified permitting needs for ROW and SHA
- Coordinated communication between SMECO, PEPCO, BGE and Comcast
- Created and implemented tracking system for transparency and visibility for stakeholders
- Repair Order Tickets
- Resolved tickets generated by safety hazards, plant integrity and customer feedback
- Mediated customer and county claims resulting from damage, plant construction or service interruptions
- Responded to county inspector escalation requests, prioritized safety concerns, and allocated resources
- On Call Emergency Services
- Staged resources, including materials, traffic control and manpower for response to node or cell tower outages
- Met deployment expectation of on-site repair readiness in storm mode and during unforeseeable events
- Provided real time updates and costing, confirmed restoration of services, and prepared final invoices
Project Manager
MGE/Utilicomm Group
01.2019 - 01.2021
- Directly managed a portfolio of telecommunications construction and maintenance projects, while developing a viable structure to enhance business model and encourage growth and development of the company.
- Supervised a team of aerial crews and coax splicers responsible for span replacements and repair orders
- Devised strategy to provide cell tower installations and secured contracts with additional service providers
- Analyzed cost forecasting reports and provided on-demand status reports to stakeholders
- Defined project timelines, allocated resources, and adjusted for modifications impacting deliverables
- Maintained integrity of financial resources, ensured payroll fund availability, and prepared budget
- Led management of labor, training and retention strategies, with recruitment and termination authority
- Developed a production-based incentive program to increase revenue, employee retention and efficiency
- Established and nurtured relationships with vendors, contractors, employees and stakeholders
- I-95 Relocation - $60,000 project cost
- Replacement of .875 coax and 244ct fiber, with addition of innerduct crossing over I-95 in Rosedale, MD
- Prepared costing and detailed design prints providing analysis and scope of work to be completed
- Secured resources, including 60' track boom lift and machinery to clear 10 spans of brush preventing access
- Managed a team of subcontractors, multiple aerial and underground crews, coax and fiber splicers
- Arranged lane closure permits with SHA, traffic control, and State Trooper presence for overnight crossing
- Fort Meade Relocation (Comcast) - $1 million project cost
- Ongoing, multi-year contract to remove 4 miles of aerial plant with relocation of underground coax and fiber
- Drove successful completion of phases across the base from Rachenbach Rd to Meade Senior High School
- Supervised the addition of pedestals, vaults and doghouses, while rerouting all service drops
- Obtained required security clearances for personnel and ensured ongoing compliance
- Provided updates to stakeholders weekly, including military representatives and government officials
Installation Technician Supervisor
Tri Wire Engineering Solutions Inc.
2013 - 01.2019
- Managed the logistical components of service installation contracts, directly supervising a team of technicians operating within a tri-state region
- Prioritized allocation of resources to fulfill contracts, ensuring maximum efficiency and quality of service
- Provided liaison support to de-escalate service disputes, prevent and resolve conflicts
- Resolved technical issues with services, applications, hardware and systems
- Developed solutions to eliminate customer concerns and prevent future inconvenience
- Negotiated communication between customers and service provider, project manager and team members
- Evaluated staff performance, made recommendations for technical training and standardized procedures
Property Manager
Private Owner
2012 - 2012
- Managed tenant communications to address concerns and resolve issues promptly.
- Coordinated property maintenance schedules to ensure timely repairs and upkeep.
- Conducted property inspections to identify maintenance needs and enhance tenant satisfaction.
- Implemented efficient leasing procedures, reducing vacancy periods for rental units.
Web Design and Coding
Educational Options/Plato Learning
2011 - 2012
- Optimized user experience on company website through strategic design updates and improved functionality.
- Designed responsive websites using HTML5, CSS3, and JavaScript frameworks that catered to various devices and screen sizes.
- Improved website user experience with updated design elements and easy-to-navigate layout.
- Improved user experience on client websites through responsive design, streamlined navigation, and informative content organization.
- Used content creation tools and digital media to design web sites.
- Worked closely with copywriters to ensure content was effectively integrated into web designs, leading to cohesive and engaging user experiences.
- Efficiently conducted A/B testing experiments identifying best-performing landing page designs resulting in increased conversions from website visitors to customers.
- Implemented responsive web designs that ensured a seamless browsing experience across various devices and platforms.
Cable TV Installation Technician
Custom Cable/ Cox Communications
2007 - 2011
- Installed cable and internet services, ensuring quality connectivity for residential clients.
- Conducted troubleshooting and maintenance, resolving service issues efficiently.
- Interpreted technical schematics to execute installations accurately.
- Collaborated with team members to optimize installation workflows and reduce downtime.
- Educated customers on product features and usage to enhance satisfaction.
- Maintained inventory of tools and materials, ensuring readiness for daily tasks.
- Implemented safety protocols during installations to minimize risks and ensure compliance.
- Provided training to new technicians on installation processes and best practices.
- Ensured timely project completion with strict adherence to installation schedules and deadlines.
- Routinely tested signal strength at multiple locations within the premises to guarantee uninterrupted reception quality.
- Educated customers on proper care techniques for their cable systems minimizing potential future issues.
- Enhanced customer satisfaction by efficiently installing and configuring cable TV systems in residential and commercial properties.
- Demonstrated proficiency in operating various tools and equipment necessary for successful cable installations.
- Provided exceptional customer service by patiently explaining system features and functionality to clients.
- Utilized strong organizational skills managing multiple simultaneous projects maintaining high-quality workmanship standards.
- Consistently met or exceeded monthly performance metrics set by management contributing to the team''s overall success.
- Safely navigated diverse environments including attics, crawlspaces, basements during installations depending on site requirements.
- Maintained a high standard of professionalism while interacting with clients to address concerns or complaints.
- Stayed current on industry trends, technologies, regulations, and best practices through continuous learning and professional development initiatives.
- Conducted thorough site surveys for optimal equipment placement and accurate job estimates.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
- Assembled communication equipment such as wiring, switching equipment, and power apparatus.
- Installed wiring, cabling and networking hardware on customer premises.
- Installed and configured new devices and system components.
- Read blueprints and schematics to correctly place equipment.
- Responded to service requests during and after business hours.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Coordinated installation of new users and relocations of existing users.
Director of Music and Worship
Hearing Heart Ministries
2003 - 2007
- Developed and implemented engaging worship services aligned with ministry vision.
- Coordinated music programs to enhance congregational participation and spiritual growth.
- Oversaw selection and training of music volunteers, fostering a collaborative environment.
- Led rehearsals, ensuring high-quality musical performances and cohesive team dynamics.
Accounts Payable Clerk
Ciena Corp
1999 - 2003
- Processed vendor invoices and ensured timely payments to maintain positive supplier relationships.
- Reconciled monthly statements and resolved discrepancies to uphold accuracy in financial reporting.
- Assisted with month-end closing activities, contributing to thorough financial documentation and compliance.
- Maintained accurate records of accounts payable transactions using ERP systems for improved efficiency.
Education
Computer Science and Business Administration
University of Phoenix
01.2002
Skills
- Achieved significant process improvements that enhanced operational workflows Delivered quality control solutions that elevated product standards Maximized efficiency through proficient use of Microsoft Office Suite for reporting Conducted thorough field checks that ensured compliance and quality Streamlined document management processes with Kofax, resulting in faster turnaround times Optimized resource management strategies that improved team performance Identified cost-saving opportunities through detailed cost analysis Enhanced team collaboration and communication via Google Workspace Delivered successful project outcomes using Smartsheet for effective tracking Improved data management practices with Fulcrum, leading to better decision-making Strengthened client relationships that contributed to increased satisfaction Developed impactful training and development initiatives that boosted team skills Enhanced document editing processes with PDF XChange Editor and Adobe Acrobat Pro Improved operational efficiency in P2 Telecom projects
Timeline
Project Coordinator/Field Manager
Communications Construction Group
01.2021 - 01.2023
Project Manager
MGE/Utilicomm Group
01.2019 - 01.2021
Computer Science and Business Administration
University of Phoenix
Electrical and Assembly Technician
Powrmatic
2024 - Current
Installation Technician Supervisor
Tri Wire Engineering Solutions Inc.
2013 - 01.2019
Property Manager
Private Owner
2012 - 2012
Web Design and Coding
Educational Options/Plato Learning
2011 - 2012
Cable TV Installation Technician
Custom Cable/ Cox Communications
2007 - 2011
Director of Music and Worship
Hearing Heart Ministries
2003 - 2007
Accounts Payable Clerk
Ciena Corp
1999 - 2003