Michael Peyton
Chesapeake Beach
Summary
Dynamic professional with a proven track record at Essi, excelling in electronic security solutions. Recognized for enhancing client satisfaction through exceptional customer service and effective problem-solving. Skilled in troubleshooting complex systems while fostering teamwork and collaboration, ensuring optimal security and performance. Committed to continuous improvement and client education.
Overview
15
15
years of professional experience
Work History
Tin Knocker
Adj
01.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Electronic Security Technician
Essi
04.2012 - 01.2025
- Streamlined maintenance processes for improved system functionality and reduced downtime.
- Proactively identified potential vulnerabilities in existing systems, recommending appropriate upgrades or modifications as needed for enhanced protection.
- Enhanced system performance by troubleshooting and resolving electronic security issues.
- Maximized client satisfaction with timely and efficient installations of electronic security systems.
- Promoted a safe working environment by adhering to safety protocols when installing or servicing electronic security systems in various settings.
- Conducted thorough site assessments to determine optimal placement of security devices, ensuring maximum protection for clients.
- Performed rigorous quality checks on installed systems, ensuring their proper functioning prior to project completion.
- Minimized risk of unauthorized access by implementing high-quality access control systems for commercial clients.
- Educated customers on effective use of security systems.
- Explained how to properly use security systems so that customers were knowledgeable.
Professional Carpet Cleaner
Stanley Steemer
07.2010 - 09.2011
- Enhanced customer satisfaction by providing thorough carpet cleaning services tailored to individual client needs.
- Collaborated effectively with team members to complete large-scale commercial projects on-time and within budget constraints.
- Participated in ongoing professional development opportunities, expanding knowledge and skill set while staying up-to-date on industry advancements.
- Increased repeat business by building strong relationships with clients through excellent communication and follow-up practices.
- Assisted in training new hires on proper carpet cleaning procedures, company policies, and professional conduct expectations.
- Managed inventory of supplies and equipment, ensuring adequate resources were available for each job without unnecessary waste or expense.
- Conducted pre-cleaning assessments to determine appropriate cleaning methods, providing accurate estimates and setting realistic expectations for clients.
- Developed customized solutions for challenging stains or unique carpet materials, resulting in successful outcomes for clients.
- Upheld strict quality control standards by conducting regular reviews of completed jobs, identifying areas for improvement or re-cleaning as needed.
Education
Diploma -
Northern High School
Owings, MD06.2010
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Tin Knocker
Adj
01.2025 - Current
Electronic Security Technician
Essi
04.2012 - 01.2025
Professional Carpet Cleaner
Stanley Steemer
07.2010 - 09.2011
Diploma -
Northern High School
Similar Profiles
Corey GreenCorey Green
Data Services Manager at ADJ Integration SolutionsData Services Manager at ADJ Integration Solutions
Frank FreemanFrank Freeman
Field Journeyman at ADJ Sheet MetalField Journeyman at ADJ Sheet Metal
Angel Mejia-HidalgoAngel Mejia-Hidalgo
Finish Carpenter at ADJ Gypsum Interiors LLCFinish Carpenter at ADJ Gypsum Interiors LLC