Michael Powell

● Supervise an 11-member security team at a high-capacity nightclub with nightly attendance averaging 500–1,200 guests

● Oversee entrance screening procedures, guest check-ins, and ID verification to ensure compliance with local laws and venue policies

● Monitor guest behavior on and off the floor, swiftly addressing disturbances, altercations, or safety hazards

● Coordinate with local law enforcement and emergency responders during escalated incidents or high-profile events

● Conduct nightly briefings with the security team to review assignments, crowd expectations, and emergency procedures

● Maintain a visible leadership presence on-site, ensuring proper security coverage across entrances, exits, VIP areas, and back-of-house spaces

● Develop and enforce safety and de-escalation training programs tailored to high-stress nightlife environments

● Document incidents in detailed reports and provide input on policy updates to reduce future risks

● Manage staff scheduling, performance reviews, disciplinary action, and recruitment to maintain a disciplined, professional team

● Maintain security systems including radios, surveillance cameras, and incident logging tools

● Build positive relationships with venue staff, DJs, promoters, and management to ensure smooth coordination during peak hours and special events

● Supervise daily warehouse operations including inbound and outbound package handling, sorting, scanning, and load planning

● Lead and manage a team of 15–20 package handlers and warehouse associates across multiple shifts to meet performance targets

● Ensure accurate and timely package movement by overseeing scanning, tracking, and routing procedures

● Train and coach new hires on UPS procedures, safety protocols, and productivity standards

● Monitor workflow, allocate labor, and adjust staffing needs in real-time to meet fluctuating volume demands

● Conduct daily pre-shift meetings, safety briefings, and operational updates to align team goals

● Enforce compliance with OSHA and UPS safety regulations to maintain a clean and hazard-free work environment

● Resolve package exceptions and delivery discrepancies through coordination with drivers, dispatch, and customer service

● Assist with performance evaluations, corrective actions, and employee development plans

● Operate material handling equipment including forklifts, pallet jacks, and conveyor systems as needed

● Utilize UPS systems and reporting tools to track KPIs, identify bottlenecks, and drive continuous improvement

● Recognized for improving load efficiency and reducing mis-sorts through proactive training and quality control measures

● Loaded, unloaded, and sorted packages in a fast-paced warehouse environment, meeting daily operational goals under tight deadlines

● Lifted and moved packages up to 70 lbs regularly using safe lifting techniques and equipment like pallet jacks and hand trucks

● Scanned and labeled packages for accurate routing and ensured all shipments met quality control standards

● Maintained a clean and organized workspace by following UPS safety and housekeeping standards

● Assisted with inbound and outbound logistics operations, including preparing packages for delivery and verifying shipment accuracy

● Operated conveyor belts and other machinery under supervision while adhering to safety protocols

● Collaborated with team members and supervisors to resolve logistical issues and improve workflow efficiency

● Recognized for reliability, punctuality, and strong work ethic during peak volume periods such as holidays