MICHAEL QUIAOIT
Germantown
Summary
Detail-oriented professional with extensive experience in managing and coordinating A.V department operations. Proven track record in designing, implementing, and maintaining high-quality audiovisual systems. Strong technical skills and excellent problem-solving abilities.
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
23
23
years of professional experience
Work History
Supervisor
Panera bread
Kingstowne VA
01.2022 - Current
- Handling guest customer services
- Strong leadership skills demonstrated by successfully supervising a team employees
- Excellent communication and interpersonal skills, resulting in successful collaboration with cross-functional teams
- Proven track record of meeting and exceeding performance targets and company goals
- Effective problem-solving and decision-making abilities, resulting in process improvements and cost savings
Audio Visuals Supervisor
Bolger center
Potomac md
03.2021 - Current
- Collaborated with event organizers and clients to determine audiovisual needs and technical requirements.
- Set up and tested audiovisual systems, including speakers, microphones, projectors, and screens.
- Troubleshot and resolved technical issues during events to ensure smooth operation and a seamless experience.
- Led technical support during large-scale events, managing equipment logistics and personnel assignments effectively.
- Mentored new staff in best practices for AV operations, fostering a culture of continuous learning and improvement.
- Set up projectors, laptops and microphones for live presentations.
- Tested and calibrated audio and visual equipment to verify proper operation.
- Managed cables and power distribution systems effectively to maintain a neat appearance while ensuring safety.
Set up department
Bolger center
Potomac maryland
01.2007 - Current
- Efficiently coordinated and set up all conference materials and equipment.
- And on 2022 i moved to conference A.V department
- And im so thankful for my set up conference department with them i learned and understand how to speak a spanish language
Supervisor
Wawa
Washington dc
01.2020 - 01.2022
- Developed and implemented strategies to improve workflow efficiency, resulting in a 15% decrease in production time.
- Led weekly team meetings and provided ongoing coaching and feedback to ensure team member growth and development.
Assistant manager
Panera bread
Rosslyn V.A
01.2016 - 01.2020
- I started as a supervisor and becoming as a assistant manager at this panera location
- Assisted in developing and implementing marketing strategies, resulting in a 10% increase in sales.
- Led a team of 10 employees, managing schedules and ensuring optimal productivity.
- Implemented improved inventory management system, resulting in a 20% decrease in stock shortages.
Gourmet team lead
World market
Washington dc
01.2010 - 01.2016
- Led a team of 10 gourmet department in a department store ensuring seamless operations and exceptional customer satisfaction.
Retail Sales Associate
Linen and things
Washington dc
01.2005 - 01.2010
- Retail associates from the start when the company closed i have my position as a team supervisor
- Proficient in providing excellent customer service and building strong client relationships.
- Skilled in visual merchandising and maintaining inventory levels to optimize sales opportunities.
Cashier
Mcdonalds
Washington dc
01.2003 - 01.2007
- From cashier and becoming a supervisor
- Excellent customer service skills, consistently providing friendly and helpful service to customers.
- Proven experience in handling cash transactions accurately and efficiently.
- Strong attention to detail, ensuring accuracy in balancing cash drawer and handling financial records.
Education
High school graduate -
Pag asa national high school
Philippines01-2003
Skills
- Audio Mixing
- Lighting Design
- Live Sound
- Equipment Maintenance
- Troubleshooting
- Projection Mapping
- Decision-making
- Inventory control
- Staff development
- Relationship building
- Safety protocols
- Coaching and mentoring
Languages
English
Tagalog
Spanish
Timeline
Supervisor
Panera bread
01.2022 - Current
Audio Visuals Supervisor
Bolger center
03.2021 - Current
Supervisor
Wawa
01.2020 - 01.2022
Assistant manager
Panera bread
01.2016 - 01.2020
Gourmet team lead
World market
01.2010 - 01.2016
Set up department
Bolger center
01.2007 - Current
Retail Sales Associate
Linen and things
01.2005 - 01.2010
Cashier
Mcdonalds
01.2003 - 01.2007
High school graduate -
Pag asa national high school