Michael Smith
Baltimore
Summary
Dynamic professional with a proven track record in multiple types of employment, excelling at communication with great attention to detail. Demonstrated ability to operate calmly in tense or even emergent situations. Skilled in building strong relationships with colleagues and clients alike, fostering collaboration and trust.
Overview
4
4
years of professional experience
Work History
Revenue Examiner
State of Maryland - Comptroller
04.2024 - 10.2024
- Conducted extensive meetings with taxpayers to ensure compliance with local and state tax laws.
- Provided clear guidance on form filing processes and addressed taxpayer inquiries.
- Educated individuals and businesses on regulatory obligations and requirements.
Warehouse Auditor
Sysco
03.2023 - 03.2024
- Conducted comprehensive audits of warehouse inventory to ensure accuracy and compliance with organizational standards.
- Verified incoming and outgoing shipments against documentation to identify discrepancies and resolve issues.
- Implemented procedures to maintain inventory integrity and minimize loss.
- Conducted meetings with employees regarding audit findings, highlighting areas for improvement and proposing actionable solutions.
Junk Removal Specialist
BumbleJunk
10.2023 - 12.2023
- Conducted efficient removal and disposal of unwanted items while adhering to safety and environmental regulations.
- Assessed items for potential recycling or donation to promote eco-friendly disposal practices.
- Managed the transportation and organization of materials to ensure timely project completion.
- Collaborated with team members to handle large or complex removals effectively.
Public Communications Officer (Dispatcher)
City of Mount Rainier Police Department
08.2022 - 02.2023
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Coordinated multi-agency responses for large-scale incidents, resulting in effective resource allocation and successful outcomes.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
Enumerator
U.S. Department of Commerce - Census Bureau
06.2020 - 10.2020
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.
- Efficiently organized collected data, facilitating timely submission to supervisors for review and analysis.
- Met with supervisor to review procedures, report issues or concerns and receive instructions.
Education
Associate of Arts - Business Pathway
Baltimore City Community College
Skills
- Excellent communication
- Reliability
- Customer service
- Teamwork
- Active listening
- Conflict resolution
Timeline
Revenue Examiner
State of Maryland - Comptroller
04.2024 - 10.2024
Junk Removal Specialist
BumbleJunk
10.2023 - 12.2023
Warehouse Auditor
Sysco
03.2023 - 03.2024
Public Communications Officer (Dispatcher)
City of Mount Rainier Police Department
08.2022 - 02.2023
Enumerator
U.S. Department of Commerce - Census Bureau
06.2020 - 10.2020
Associate of Arts - Business Pathway
Baltimore City Community College
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