Michael Swearingen
Bowie
Summary
Results-driven Regional Sales Manager with expertise in developing regional sales strategies, fostering client relationships, and training high-performing teams. Proven ability to enhance revenue generation and meet sales objectives through effective communication and negotiation.
Overview
4
4
years of professional experience
Work History
Regional Sales Manager
Roof ER (The Roof Docs)
Chesterbrook
02.2025 - Current
- Managed regional sales efforts for residential roofing solutions.
- Developed relationships with clients to understand their roofing needs.
- Utilized CRM software to track customer interactions and sales progress.
- Trained new sales representatives on company products and sales techniques.
- Developed strategies and plans for regional sales growth.
- Met regional sales objectives by developing and implementing promotion strategies, coordinating sales team and servicing key accounts to fortify business relationships.
- Identified opportunities for cross-selling and up-selling within existing customer base.
- Held weekly meetings with each representative to talk one-on-one, resolve issues and provide tailored training.
- Created and maintained sales environment to support business objectives.
- Ensured compliance with company policies and procedures related to regional sales operations.
- Increased revenue generation by collaborating with senior executives to assess regional performance and develop new sales strategies.
- Supervised sales strategy, training, team structure, and communication of regional sales program.
- Recruited, trained, coached, mentored, and evaluated a team of regional sales representatives.
- Cultivated an environment that fostered teamwork among regional sales staff members.
- Implemented effective territory management techniques across the region.
- Led, coached and developed employees to achieve sales goals.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Oversaw regional and local sales managers and staff.
Sales Representative Team Leader
Roof ER (The Roof Docs)
Vienna
09.2023 - 02.2025
- Trained new sales representatives on product knowledge and customer service techniques.
- Provided ongoing support to team members in resolving customer inquiries.
- Implemented feedback mechanisms to improve team collaboration and efficiency.
- Resolved conflicts within the team to maintain a positive working environment.
- Developed and implemented team strategies to increase sales productivity.
- Engaged customers to identify needs and provide tailored product recommendations.
- Utilized CRM software to track leads and manage customer interactions efficiently.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Generated new sales leads through cold calling and networking activities.
- Maintained accurate records of all sales and prospecting activities.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Negotiated deals and handled complaints or objections.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Conducted market research to identify selling possibilities and evaluate customer needs.
Lead Solar Installer
Solar Energy World
Laurel
08.2021 - 09.2023
- Led installation teams at residential solar projects across diverse locations.
- Trained new installers on safety protocols and installation techniques.
- Coordinated equipment logistics and ensured timely delivery to job sites.
- Conducted quality inspections of completed solar panel installations.
- Collaborated with project managers to optimize workflow efficiency on-site.
- Maintained tools and equipment to ensure operational readiness and safety.
- Communicated effectively with clients to address installation concerns and questions.
- Assisted in the development of best practices for solar panel installations.
- Read blueprints and schematics for each project to develop understanding of job requirements.
- Managed project deadlines and provided team leadership.
- Ensured safety protocols were followed at all times while working on projects.
Education
High School Diploma -
Patuxent High School
Lusby, MD05-2009
Some College (No Degree) - Accounting
Salisbury University
Salisbury, Maryland, MDSkills
- Regional sales strategy
- Customer relationship management
- CRM software utilization
- Sales team training
- Territory management
- Pipeline development
- Conflict resolution
- Negotiation tactics
- Effective communication
- Team collaboration
- Time management
- Sales leadership
- Cold calling
- Customer service
- Training and mentoring
- Staff training
- Customer needs assessment
- Staff coordination
- Sales initiatives and techniques
- Analytical thinking
- Revenue generation
- Customer base development
References
References available upon request.
Timeline
Regional Sales Manager
Roof ER (The Roof Docs)
02.2025 - Current
Sales Representative Team Leader
Roof ER (The Roof Docs)
09.2023 - 02.2025
Lead Solar Installer
Solar Energy World
08.2021 - 09.2023
High School Diploma -
Patuxent High School
Some College (No Degree) - Accounting
Salisbury University