Michael Weaver
Brandywine,MD
Summary
Resourceful Accounting professional with three years designing efficient quality control procedures and maintaining sound internal controls. Excellent eye for detail useful in audit preparation and reporting.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Crew Manager
American Airlines
05.2023 - Current
- Boosted productivity by setting clear goals and expectations for each crew member.
- Mentored new crew members, ensuring their smooth integration into team and accelerating their learning process.
- Maintained safe working environment through strict adherence to safety protocols and guidelines.
- Coached and counseled flight attendants to ensure thorough understanding of and compliance with all Company and departmental policies, procedures and regulations.
- Initiated appropriate corrective action, up to and including dismissal from company.
- Provided guidance in developing Flight Attendants and Support Staff for greater responsibility, transfer and promotion.
- Participated in task forces and planning activities to problem solve and plan future direction of NYC new hire team.
Flight Service Manager (attendance)
American Airlines
05.2022 - 05.2023
- Work On & Off Par reporting for assigned groups and transitioned Flight Attendants to Level 2 or greater when warranted.
- Lead all attendance conversation in base & updated APS regularly with detailed documentation.
- Processed mitigation in line with contractual & company policy in collaboration with FSM and local base management.
- Acted as local contact for Admin regarding reinstatements and leave policy questions including FMLA & Medical leaves.
- Supported local base operations and local APFA
- Coached and counseled FAs to ensure understanding and compliance of all Company and departmental policies, procedures and regulations
- Initiates appropriate corrective action, up to and including dismissal from company.
Duty Manager
American Airlines
11.2021 - 05.2022
- Ensured compliance with all company policies, local regulations, and industry standards related to EFB implementation.
- Responsible for providing support to Flight Attendants and facilitating enhancement of customer experience by achieving on time departures through increased inter-departmental interaction, consistent communication, use of operational resources, and team member accountability.
- Acted as first point of contact regarding crew events that may impact operational performance and reliability.
Flight Attendant
American Airlines
03.2014 - 11.2021
- Inspected interior of aircraft prior to, during and after flights to make sure emergency equipment was in place.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Maintained high standard of cleanliness and personal appearance to promote sense of professionalism and passenger confidence in crew.
- Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Operated in compliance with all airline and federal aviation regulations for complete compliance with safety and security procedures.
Education
Bachelor of Science - Mathematics Education
Kentucky State University
Frankfort, KY05.2011
Bachelor of Science - English Education
Kentucky State University
Frankfort, KY05.2011
High School Diploma -
Detroit Academy of Arts & Sciences
Detroit, MI06.2006
Skills
- Crew coordination
- Business travelers
- Customer service
- Financial analysis and reporting
- Organization
- Budgets
Certification
Deployable CARE Team Trained
Timeline
Crew Manager
American Airlines
05.2023 - Current
Flight Service Manager (attendance)
American Airlines
05.2022 - 05.2023
Duty Manager
American Airlines
11.2021 - 05.2022
Flight Attendant
American Airlines
03.2014 - 11.2021
Bachelor of Science - Mathematics Education
Kentucky State University
Bachelor of Science - English Education
Kentucky State University
High School Diploma -
Detroit Academy of Arts & Sciences
Similar Profiles
Sue RobinsonSue Robinson
Sr Specialist, HRIS Business Process at American Airlines, American Airlines HDQSr Specialist, HRIS Business Process at American Airlines, American Airlines HDQ
Jilleian K. Sessions-StackhouseJilleian K. Sessions-Stackhouse
Human Resources Sr. Specialist, Policy at American Airlines, American Airlines HDQHuman Resources Sr. Specialist, Policy at American Airlines, American Airlines HDQ
DAVID KOBYLARZDAVID KOBYLARZ
Commercial Airline Pilot at Trans World Airlines(TWA) /American AirlinesCommercial Airline Pilot at Trans World Airlines(TWA) /American Airlines
G. Tyler TenbrinkG. Tyler Tenbrink
Director, Talent Acquisition & Development at Piedmont Airlines- American Airlines GroupDirector, Talent Acquisition & Development at Piedmont Airlines- American Airlines Group
Aydra HooperAydra Hooper
Camp Counselor at Maryland National Capital Park and PlanningCamp Counselor at Maryland National Capital Park and Planning