Micheal Marshall Jr.
Gaithersburg
Summary
Dynamic professional with a proven track record at Midas, excelling in automotive diagnostics and customer service. Adept at problem-solving and team collaboration, I effectively enhanced vehicle maintenance processes while ensuring client satisfaction. My attention to detail and strong time management skills contribute to successful outcomes in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Mover
Blake & Sons Moving and Storage
Clarksburg
01.2017 - 01.2019
- Prepared, packed, loaded, and unloaded items for residential and commercial moves.
- Worked as part of a team to ensure safe, efficient deliveries.
- Loaded and unloaded furniture and boxes from trucks efficiently.
- Wrapped and secured items to prevent damage during transport.
- Operated hand trucks and dollies to move heavy objects safely.
Automotive Technician
Midas
Germantown
01.2014 - 01.2017
- Performed oil changes, tire rotations, brake checks, and diagnostics.
- Assisted customers with vehicle maintenance questions.
- Diagnosed vehicle issues using advanced diagnostic tools and techniques.
- Performed routine maintenance services including oil changes and tire rotations.
- Repaired and replaced faulty components such as brakes and exhaust systems.
- Maintained accurate records of services performed on each vehicle.
- Educated customers on maintenance needs and repair options for their vehicles.
Counselor / Program Assistant
Bar-T
Gaithersburg
01.2009 - 01.2013
- Supported student personal, social, and educational growth programs.
- Coordinated activities and interpreted student data to guide placement and planning.
- Partnered with teachers, parents, and staff to improve student outcomes.
- Developed engaging activities to promote social skills and emotional growth.
- Collaborated with parents and guardians to address behavioral concerns effectively.
- Maintained accurate records of counseling sessions and student progress.
Security Officer
United Security of America
Gaithersburg
01.2008 - 01.2009
- Monitored facility security through access control, patrols, and surveillance systems.
- Issued visitor badges, verified clearance, and provided VIP support.
- Maintained administrative databases, rosters, and reports.
- Monitored surveillance systems to ensure safety and security at multiple locations.
- Responded promptly to alarms and emergency situations, coordinating with local authorities.
- Conducted regular patrols to identify and address potential security threats.
- Assisted in training new security personnel on protocols and procedures.
- Enforced safety regulations and company policies among staff and visitors.
Education
High School Diploma -
Gaithersburg High School
Gaithersburg01.2006
Autobody Certification -
01.2006
Skills
- Security & Access Control
- Problem solving
- Inventory management
- Time management
- Attention to detail
- Customer Service & Client Relations
- Automotive Maintenance & Diagnostics
- Team Leadership & Collaboration
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Typing: 70 WPM
Timeline
Mover
Blake & Sons Moving and Storage
01.2017 - 01.2019
Automotive Technician
Midas
01.2014 - 01.2017
Counselor / Program Assistant
Bar-T
01.2009 - 01.2013
Security Officer
United Security of America
01.2008 - 01.2009
High School Diploma -
Gaithersburg High School