Michele Franz
Halethorpe
Summary
Meticulous office manager and title processor adept at document processing, financial recordkeeping, and streamlining operations. Committed to delivering exceptional customer service and maintaining high standards of accuracy.
Overview
10
10
years of professional experience
Work History
Title Processor II
PDP Group
Hunt Valley
10.2024 - Current
- Processed title documents for GM Financial transactions, ensuring accuracy and efficiency. Handled title documentation for auction, dealer, lease, and retail transactions.
- Processed title documents for real estate transactions efficiently and accurately.
- Coordinated with clients to gather necessary information and documentation.
- Reviewed title reports to identify discrepancies and resolve issues promptly.
Title Processor II
Ultimate Staffing Services
Timonium
05.2024 - 10.2024
- Transitioned to a permanent position in the PDP program after a temporary assignment through the agency.
Office Manager
Quantem Aviation Services
Glen Burnie
05.2022 - 01.2024
- Managed daily office operations and ensured smooth workflow among staff.
- Coordinated schedules and meetings for executives and team members.
- Also did onboarding for new employees
- Went to judication meetings for employees
- Had a Homeland Security clearence
Accounting Clerk
All Pro Placements
Baltimore
12.2021 - 05.2022
- Accounts payable
- Doing transmittals
- Sending invoices to the proper Person
- Worked at UMBC through agency
Office Manager
Loudon Park Funeral Home
Baltimore
09.2020 - 12.2021
- Oversaw supply inventory and maintained office equipment functionality.
- Coordinated schedules and meetings for executives and team members.
- Managed daily office operations and ensured smooth workflow among staff.
- Dealt with families
- Did accounting functions
- Helped with viewings
Accounting Clerk Assistant
Maryland Energy Administration
Baltimore
07.2018 - 06.2020
- Processed invoices and expense reports for energy programs.
- Assisted in maintaining accurate financial records and documentation.
- Grant Tracking
- Typing Letters
Receptionist
Ultimate Staffing Services
Timonium
04.2018 - 06.2018
- Greeted visitors and directed them to appropriate personnel.
- Managed incoming calls and routed inquiries effectively.
- Scheduled appointments and maintained organized calendars for staff.
- worked at Harry and Jeanette Weinberg Foundation
Office Secretary III
Maryland State Arts Council
Baltimore
04.2016 - 04.2018
- Managed correspondence and communications for the Maryland State Arts Council.
- Organized meetings and maintained schedules for council members and stakeholders.
- Maintained filing systems and ensured documents were easily accessible.
- Coordinated travel arrangements and logistics for staff and guests.
- Supported financial processes by processing invoices and tracking expenses.
- Collaborated with team members to streamline office procedures and workflows.
- Provided customer service by addressing inquiries from artists and the public.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Answered telephones promptly and directed calls to appropriate personnel.
- Performed basic bookkeeping tasks including accounts payable and receivable functions.
- Scheduled appointments, meetings, travel arrangements and conference calls.
- Updated contact lists on a regular basis with relevant information about customers and clients.
Education
Paralegal Certificate -
Ashworth College
Norcross, GA03-2013
BBA - Legal Studies
Strayer University
White Marsh, MD06-2012
Skills
- Financial transactions
- Compliance knowledge
- Data entry
- Document management
- Title processing
- Office administration
- Schedule coordination
- Team collaboration
- Record keeping
- Problem solving
- Attention to detail
- Effective communication
- Employee onboarding
- Multi-tasking
- Time management
- Deadline oriented
- File management
- Legal terminology
- Microsoft office
- Documentation review
- Accuracy and precision
- Deadline management
- Computer proficiency
- Document verification
- Communication skills
- Drafting legal documents
- Organizational skills
- Interpersonal skills
- Multitasking Abilities
- Client confidentiality
Affiliations
- Board Member and Secretary to The Irish American Museum
- Ladies Ancient Order of Hibernians- Volunteer work and I'm Irish Historian in my division, Hold fundraising functions for charities
Timeline
Title Processor II
PDP Group
10.2024 - Current
Title Processor II
Ultimate Staffing Services
05.2024 - 10.2024
Office Manager
Quantem Aviation Services
05.2022 - 01.2024
Accounting Clerk
All Pro Placements
12.2021 - 05.2022
Office Manager
Loudon Park Funeral Home
09.2020 - 12.2021
Accounting Clerk Assistant
Maryland Energy Administration
07.2018 - 06.2020
Receptionist
Ultimate Staffing Services
04.2018 - 06.2018
Office Secretary III
Maryland State Arts Council
04.2016 - 04.2018
Paralegal Certificate -
Ashworth College
BBA - Legal Studies
Strayer University