Michele Palmateer
Laurel,MD
Summary
Energetic and goal-focused Sales Professional with solid qualifications in management and customer relationship maintenance for major retailers. Proven ability to develop new business and increase sales. Self-confident, persuasive communication, and detail-oriented interaction across all business. Thirty years of combined retail experience and merchandising. Expertise in building effective strategies that substantially increase revenue while improving market share and sales effectivenes.
Overview
31
31
years of professional experience
Work History
Lead Freelancer
Clarins, Bobbie Brown, Estee Lauder
05.2021 - Current
- Increased revenue through successful marketing campaigns for various clients.
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Strengthened client relationships with consistent communication and timely project updates.
LAURA MERCIER BUSINESS MANAGER
Nordstrom, Mall
01.2017 - 03.2021
- Had 18% increase over retail calendar year 2018 also 13 % increase in 2019.
- Establish training criteria, guidelines, evaluation of performance, and maintaining excellent customer/client relationships resulting in repeat business and local support.
FLOORING and INTERIOR DESIGN SPECIALIST
Home Depot
01.2004 - 01.2016
- Floor/Decor had 16% increase over calendar year 2015 also had 11% increase in 2014.
- Certified expediter responsible for customer accounts, , processing leads, and customer account maintenance.
- Ability to manage several different task and project types and their respective deadlines simultaneously,
ESTEE LAUDER BUSINESS MANAGER
Hecht’s
01.1994 - 01.2004
- Personally, responsible for management 8 employees.
- Recognized for highest increase in 1998, 2001, 2002 and 2003 fiscal year sales for Hecht's in Maryland region.
- Build lasting relationships with clients by contacting them to follow on purchases, suggest new merchandise and remind them of upcoming events.
- Collaborated with Store Manager to plan and prepare for special events,
Skills
Organize make-up and skincare events
Product Knowledge
Attention to detail
Creativity
Problem-solving skills
Timeline
Lead Freelancer
Clarins, Bobbie Brown, Estee Lauder
05.2021 - Current
LAURA MERCIER BUSINESS MANAGER
Nordstrom, Mall
01.2017 - 03.2021
FLOORING and INTERIOR DESIGN SPECIALIST
Home Depot
01.2004 - 01.2016
ESTEE LAUDER BUSINESS MANAGER
Hecht’s
01.1994 - 01.2004
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