Michelle Douglas
Baltimore
Summary
Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
Overview
26
26
years of professional experience
Work History
House Cleaner
Broadmead
02.2020 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Dusted picture frames and wall hangings with cloth.
- Completed special housekeeping actions such as turning mattresses on set schedule.
EVS Housekeeper
Greater Baltimore Medical Center, GBMC
03.2010 - 01.2020
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Housekeeper
Brightview Assisted Living
05.2005 - 02.2010
- Changed bed linens and collected soiled linens for cleaning.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Housekeeper
Overlea Rehabilitation
01.1999 - 03.2004
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Education
High School Diploma -
Joseph C. Briscoe Academy
Baltimore, MD06-1995
Skills
- Cleaning and sanitization
- Restroom cleaning
- Bathroom cleaning
- Customer service
- Cleaning and sanitizing
- Safety procedures
Timeline
House Cleaner
Broadmead
02.2020 - Current
EVS Housekeeper
Greater Baltimore Medical Center, GBMC
03.2010 - 01.2020
Housekeeper
Brightview Assisted Living
05.2005 - 02.2010
Housekeeper
Overlea Rehabilitation
01.1999 - 03.2004
High School Diploma -
Joseph C. Briscoe Academy
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