Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle ST.Louis

Baltimore,MD

Summary

To secure a challenging role as a customer representative that leverages my remarkable interpersonal and communication skills, allowing me to provide exceptional customer service, promptly resolve issues and enhance customer satisfaction. In addition , I aim to contribute to the growth of the company by fostering positive relationships with customers, promoting brand loyalty, and achieving set business targets

Overview

11
11
years of professional experience
1
1
Certification

Work History

Mail Room Specialist

S3 Shared Service Solutions
01.2022 - Current

Maintaining accurate records of incoming and outgoing mail and packages

Provided administrative support throughout departments as needed

Prepare and distribute interoffice correspondence

Coordinating special request for courier services or bulk mailings

Responding to inquiries regarding mail and packages by staff and clients

204 B/ Acting Post Master

United States Postal Sevice
06.2021 - 01.2022

Plan, organize and manage the operation of the post office

Monitor delivery routes and schedules to ensure timely and efficient delivery of mail

Coordinate with other post offices and carriers to ensure the smooth flow of mail between locations

Supervised and train postal staff, including mail carriers, clerks and administrative personal

Ensure compliance with postal regulations and requirements

Rural Mail Carrier

United States Postal Sevice
06.2012 - 06.2021

Sorting and organizing mail to be delivered

Collecting outgoing mail and packages from residents and businesses

Providing excellent customer service and resolving any issues and concerns

Maintaining accurate delivery records and completing required paperwork

Working independently to complete all assigned tasks within designated timeframes



Education

Associate of Applied Business - Business Administration And Management

CCBC
Catonsville, MD
06.2026

Skills

Solution oriented professional

Rapid and Adaptive

Time Management

Interpersonal Skills

Collaborative worker

Certification

Prp Certified

Timeline

Mail Room Specialist

S3 Shared Service Solutions
01.2022 - Current

204 B/ Acting Post Master

United States Postal Sevice
06.2021 - 01.2022

Rural Mail Carrier

United States Postal Sevice
06.2012 - 06.2021

Associate of Applied Business - Business Administration And Management

CCBC
Michelle ST.Louis