Mihaela Stratan
Chisinau
Summary
Goal-driven and ambitious person with excellent experience in sales and communication with clients, quick to adapt to new work environments and motivated to improve results. Devoted to giving every customer a positive and memorable experience while also trying to form and maintain a relationship. Committed to continuous learning and work ethic.
Overview
3
3
years of professional experience
Work History
Sales Manager
Monolead
Chisinau
05.2023 - 05.2024
- Developed and implemented sales strategies to increase market share.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
Sales Manager
One Call Center
Chisinau
01.2022 - 12.2022
- Developed and implemented sales strategies to increase market share.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
Customer Support Specialist
KENDO
Chisinau
08.2021 - 11.2021
- Ensured customer satisfaction through effective communication skills and problem resolution techniques.
- Performed regular follow-up calls to check on customer satisfaction levels.
- Assisted customers with product installation, troubleshooting, and usage questions.
Education
Marketing & Logistics
Academy of Economic Studies of Moldova
ChisinauSkills
- Ambitious
- Client Relationship Management
- Cool Under Stress
- Solution Selling
- Persuasive Negotiations
- Analytical Problem Solver
- Good Multi-tasker
- Marketing Strategy
- Quick Learner
- Excellent Communication Skills
- Friendly, Positive Attitude
Languages
Romanian
First Language
English
Upper Intermediate (B2)
B2
Russian
Advanced (C1)
C1
Timeline
Sales Manager
Monolead
05.2023 - 05.2024
Sales Manager
One Call Center
01.2022 - 12.2022
Customer Support Specialist
KENDO
08.2021 - 11.2021
Marketing & Logistics
Academy of Economic Studies of Moldova
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