Mihana Elias
Silver Spring
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member/ Fulfillment Associate/Overnight Stocker
Target
05.2023 - 08.2024
- Worked different stations to provide the best coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Assisted customers in selecting merchandise best suited to needs.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Crew Member
Wendys
10.2021 - 06.2022
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
- Worked front counter, drive-thru and other areas.
Brand Representative/Stocker
Hollister.Co
09.2021 - 06.2022
- Completed floorsets, filled floor, and rang up customers.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
Education
Cyber Security AAS Degree - Cyber Security
Montgomery College
Rockville, MD12-2024
High School Diploma -
Bethesda Chevy Chase High School
Bethesda, MD06-2022
Skills
- Collaboration and teamwork
- Problem-solving
- Technology Proficient
- Adaptability
- Fast Learner
- Customer Service Skills
- Communication Skills
- Able to work in different departments
Certification
- CompTIA A+ Certification
Languages
English
Native or Bilingual
Amharic
Native or Bilingual
Spanish
Limited Working
Timeline
Team Member/ Fulfillment Associate/Overnight Stocker
Target
05.2023 - 08.2024
Crew Member
Wendys
10.2021 - 06.2022
Brand Representative/Stocker
Hollister.Co
09.2021 - 06.2022
Cyber Security AAS Degree - Cyber Security
Montgomery College
High School Diploma -
Bethesda Chevy Chase High School
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