Mikaila Vandevender
Crofton
Summary
Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender/Cook
Driftwood Bar and Grill
08.2023 - 12.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Stocker/Cashier Etc.
468 Market
10.2022 - 09.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Kept work areas neat, clean and free from debris.
- Interacted with guests in friendly and knowledgeable way.
Housekeeper/Food Preparation Worker
The Blacktail Ranch
06.2021 - 10.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Education
High School Diploma -
Cascade High School
Cascade, MT05-2020
Skills
- Strong multitasking
- Customer service
- Reliable
- Team player attitude
- Cleanliness and hygiene
- Guest engagement
- Willing to learn
- Patience and empathy
Certification
- ServSafe Alcohol - National Restaurant Association.
Timeline
Bartender/Cook
Driftwood Bar and Grill
08.2023 - 12.2024
Stocker/Cashier Etc.
468 Market
10.2022 - 09.2023
Housekeeper/Food Preparation Worker
The Blacktail Ranch
06.2021 - 10.2021
High School Diploma -
Cascade High School
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