Mikaya Price
Baltimore
Summary
Dynamic and compassionate professional with a proven track record in elderly care and customer service, honed at Abundance Grace and various sales roles. Skilled in multitasking, organization, and effective communication, consistently enhancing client satisfaction and team efficiency. Demonstrated leadership in fast-paced environments, achieving significant improvements in care quality and operational productivity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Caregiver
Abundance Grace
06.2022 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assist with getting ready for bed
Internship Student
Future Care Nursing Home
11.2024 - 02.2025
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Sales Associate
Stellar News
11.2023 - 08.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Sales Associate
Snipes Shoe Store
07.2022 - 01.2024
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Crew Member
Potbelly's Sandwich Shop
09.2021 - 07.2022
- Worked front counter , and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Fast learner
Sales Associate
Footlocker.com Inc.
10.2020 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
McDonald's Restaurant
06.2019 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained high standards of customer service during fast paced operations
Intern
YouthWorks Baltimore Summer Jobs
06.2018 - 08.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Learned basic office skills
- Operating fax machines , Answering phones , & Filing paperwork
- Sorting mail and distributing it to the employees
Education
High School Diploma -
Reginald F Lewis
6401 Pioneer Dr Baltimore Md 2121406-2020
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Team player
- Money management
- Leadership & Great customer service
- Filing paperwork
- Excellent communication skills
- Dependable and responsible
- Multitasking and organization
- Daily living assistance
Certification
- First Aid Certification - American Red Cross or St John Ambulance.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Life Support (BLS) Certification - American Heart Association.
- MD Driver's License
- Basic Life Support Certification (BLS)
Timeline
Internship Student
Future Care Nursing Home
11.2024 - 02.2025
Sales Associate
Stellar News
11.2023 - 08.2024
Sales Associate
Snipes Shoe Store
07.2022 - 01.2024
Caregiver
Abundance Grace
06.2022 - Current
Crew Member
Potbelly's Sandwich Shop
09.2021 - 07.2022
Sales Associate
Footlocker.com Inc.
10.2020 - 02.2021
Cashier
McDonald's Restaurant
06.2019 - 08.2019
Intern
YouthWorks Baltimore Summer Jobs
06.2018 - 08.2018
- First Aid Certification - American Red Cross or St John Ambulance.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Life Support (BLS) Certification - American Heart Association.
- MD Driver's License
- Basic Life Support Certification (BLS)
High School Diploma -
Reginald F Lewis
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