Michael Rippeon
Baltimore
Summary
Experienced and personable bartender with over 10 years of progressive experience in fast-paced bar and restaurant environments. Proven leadership in staff supervision, customer service, and operations management. Adept at creating memorable guest experiences, training teams, and optimizing bar performance. Reliable, detail-oriented, and passionate about the hospitality industry.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender / Manager
Boston Street Bar
Baltimore
01.2025 - Current
- Lead day-to-day bar operations, including inventory, scheduling, and staff management
- Deliver exceptional customer service and craft cocktails in a high-volume setting
- Train and supervise new bartenders and barbacks
- Coordinate with ownership to develop promotions and improve efficiency
Bartender/General Manager
Riptide
Fells Point
07.2024 - 01.2025
- Managed closing operations and oversaw bar and front-of-house staff
- Handled ordering, vendor relations, and scheduling until business closure
- Maintained high standards of service and guest satisfaction during transition period
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Provided drink suggestions to customers based on their preferences.
Bartender
Tap House on 45th Street
Ocean City
01.2024 - 07.2024
- Bartended in a busy seasonal venue, serving large volumes of customers daily
- Created and served custom cocktails and ensured proper bar setup and breakdown
- Trained summer hires on bar procedures and company policies
Bartender
The Lazy Lizard
Ocean City
01.2023 - 07.2024
- Delivered high-quality bar service in a beachfront setting with a large tourist clientele
- Assisted with event service, including live music nights and private parties
- Helped implement bar promotions and upselling strategies
Various Bartending Roles (Freelance / Seasonal / Full-Time)
Various Locations
01.2015 - 01.2022
- Gained foundational experience in high-volume bartending, customer service, and team collaboration
- Built a strong reputation for reliability, speed, and positive guest interactions
- Adapted quickly to different bar formats including pubs, nightclubs, and upscale restaurants
Education
High School Diploma -
North Carroll High School
Hampstead, MD06-2008
Skills
- Bar & Staff Management
- Inventory Control & Ordering
- Craft Cocktails & Mixology
- POS Systems & Cash Handling
- Customer Relations
- Team Leadership & Training
- Event & Private Party Service
- Conflict Resolution
- Problem solving
- Adaptability
- Menu development
- Outstanding customer service
Certification
- TIPS Certified (current)
- ServSafe Alcohol (if applicable)
Timeline
Bartender / Manager
Boston Street Bar
01.2025 - Current
Bartender/General Manager
Riptide
07.2024 - 01.2025
Bartender
Tap House on 45th Street
01.2024 - 07.2024
Bartender
The Lazy Lizard
01.2023 - 07.2024
Various Bartending Roles (Freelance / Seasonal / Full-Time)
01.2015 - 01.2022
High School Diploma -
North Carroll High School