Mikel Johnson
White Plains,MD
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
A Bridge to Achievement
03.2024 - 04.2025
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Deliver excellent customer service to not only staff but learners as well.
- Collaborated on special projects as assigned by leadership.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Registered Behavior Technician (RBT)/ Administrative Assistant
Growing Minds Behavioral
01.2023 - 03.2024
- Delivered ABA treatment to individuals in both home and community-based settings.
- Worked with clients with autism and other developmental disabilities, ensuring tailored interventions for each client.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Managed scheduling for the team, balancing complex calendars to ensure optimal use of time.
- Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
- Communicated with insurance providers to resolve denied claims and resubmitted.
Nanny
03.2023 - 02.2024
- Provided childcare including meal preparation, homework assistance, and managing daily schedules.
- Supported household duties such as laundry, cleaning, and organizing.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Registered Behavior Technician
Renoxx Caregivers
06.2022 - 03.2023
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Intern
Communities in School
08.2021 - 12.2022
- Collaborated with caseworkers and educational advisors to provide comprehensive student support services.
- Created modeling class to teach beginner steps in becoming a model and designed promotional materials like flyers.
Clinical Intern
University of Maryland Prince Georges Hospital
06.2019 - 08.2019
- Assisted victims of crime in the CAP-VIP program and supported the OBGYN department.
- Coordinated youth violence awareness events and supported victims with employment and housing applications.
Education
Bachelor of Arts - Psychology w/ Minor in Biology
Johnson C. Smith
Charlotte05.2022
Skills
- Data Collection
- Behavioral Health & Therapy
- Applied Behavior Analysis (ABA)
- Autism Spectrum Disorder Experience
- Childcare (Infant, Toddler, Preschool)
- Case Management & Lesson Planning
- Customer Service & Sales
- Leadership & Communication
- Microsoft Office Suite
- Administrative support
- Computer skills
- File organization
- Scheduling
- Scheduling and calendar management
- Appointment scheduling
Certification
- Registered Behavior Technician (RBT), 09/01/22-Present
- CPR Certification, 06/01/22- 06/30/24
- First Aid Certification, 06/01/22-06/30/24
- CPI training
Timeline
Administrative Assistant
A Bridge to Achievement
03.2024 - 04.2025
Nanny
03.2023 - 02.2024
Registered Behavior Technician (RBT)/ Administrative Assistant
Growing Minds Behavioral
01.2023 - 03.2024
Registered Behavior Technician
Renoxx Caregivers
06.2022 - 03.2023
Intern
Communities in School
08.2021 - 12.2022
Clinical Intern
University of Maryland Prince Georges Hospital
06.2019 - 08.2019
Bachelor of Arts - Psychology w/ Minor in Biology
Johnson C. Smith
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