Results-driven Pharmacy Technician with proven expertise in pharmacy software and inventory management. Experienced in training staff and resolving customer inquiries, leading to improved service quality and operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
University Of Maryland Medical System
Baltimore
06.2025 - Current
Processed prescriptions accurately and efficiently for diverse customer needs.
Handled customer inquiries and resolved issues to enhance service quality.
Trained new pharmacy staff on procedures and best practices for efficiency.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
Pharmacy Technician
CVS Pharmacy
Columbia
08.2021 - 06.2025
Processed prescriptions accurately and efficiently for diverse customer needs.
Assisted pharmacists in preparing medications and managing inventory levels.
Maintained cleanliness and organization of pharmacy workspaces and equipment.
Operated pharmacy software to manage prescriptions and patient records effectively.
Customer Service Representative
Weis Markets Inc
Elkridge
07.2018 - 08.2021
Resolved customer complaints through active listening and problem-solving.
Assisted customers with inquiries and product selection.
Handled returns and exchanges in accordance with company policies.
Processed transactions accurately using cash register systems.
Trained new staff on customer service protocols and operational procedures.