Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Mikyla Green

Mikyla Green

Columbia

Summary

Results-driven Pharmacy Technician with proven expertise in pharmacy software and inventory management. Experienced in training staff and resolving customer inquiries, leading to improved service quality and operational efficiency.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

University Of Maryland Medical System
Baltimore
06.2025 - Current
  • Processed prescriptions accurately and efficiently for diverse customer needs.
  • Handled customer inquiries and resolved issues to enhance service quality.
  • Trained new pharmacy staff on procedures and best practices for efficiency.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.

Pharmacy Technician

CVS Pharmacy
Columbia
08.2021 - 06.2025
  • Processed prescriptions accurately and efficiently for diverse customer needs.
  • Assisted pharmacists in preparing medications and managing inventory levels.
  • Maintained cleanliness and organization of pharmacy workspaces and equipment.
  • Operated pharmacy software to manage prescriptions and patient records effectively.

Customer Service Representative

Weis Markets Inc
Elkridge
07.2018 - 08.2021
  • Resolved customer complaints through active listening and problem-solving.
  • Assisted customers with inquiries and product selection.
  • Handled returns and exchanges in accordance with company policies.
  • Processed transactions accurately using cash register systems.
  • Trained new staff on customer service protocols and operational procedures.

Education

Bachelor of Science - Health Care Management

Towson University
Baltimore, MD
05-2027

Skills

  • Medication dispensing
  • Prescription processing
  • Medication management
  • Pharmacy software
  • Inventory management
  • Problem resolution
  • Customer service

Certification

  • Cpht

Timeline

Pharmacy Technician

University Of Maryland Medical System
06.2025 - Current

Pharmacy Technician

CVS Pharmacy
08.2021 - 06.2025

Customer Service Representative

Weis Markets Inc
07.2018 - 08.2021

Bachelor of Science - Health Care Management

Towson University
Mikyla Green