Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mila Scott

7517 Holiday Terr Bethesda

Summary

Dynamic and results driven professional with extensive experience in customer service and hospitality at AMC Theatres. Proven ability to manage high volume transactions while delivering exceptional guest experiences. Skilled in cash handling and conflict resolution, consistently maintaining cleanliness and organization in fast paced environments. Recognized for reliability and effective communication in team settings. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

Cashier / Bartender

AMC Theatres
Silver Spring
07.2024 - Current
  • Operate POS system for ticket, concession, and bar purchases.
  • Prepare and serve alcoholic and non-alcoholic beverages in compliance with safety and legal standards.
  • Provide excellent guest service by greeting, assisting, and resolving customer issues efficiently.
  • Verify guest age for alcohol service and maintain a clean, organized bar area.
  • Handle high-volume transactions and manage long lines quickly and accurately.
  • Restock concession items and bar inventory as needed.
  • Maintain knowledge of promotions, combos, and up-sell opportunities.
  • Ensure cleanliness of lobby, bar, and concession areas during and after shifts.

Cashier

Party City
Kensington
09.2023 - 05.2024
  • Processed transactions with cash, card, and check accurately.
  • Answered customer inquiries and promoted store offers.
  • Maintained organized and clean checkout areas.
  • Assisted team with store operations and merchandising.

Concierge / Receptionist

First Impression Staffing
Silver Spring
01.2022 - 03.2024
  • Greeted guests and directed them with professionalism.
  • Answered phones, routed calls, and handled inquiries.
  • Managed visitor logs, scheduled appointments, and issued badges.
  • Maintained lobby and reception cleanliness and organization.
  • Performed clerical duties including data entry, filing, and managing deliveries.

Stocker Associate

Party City
Kensington
09.2021 - 08.2023
  • Unloaded freight and restocked shelves efficiently.
  • Ensured safety and orderliness of stockroom.
  • Updated pricing labels and promotional signs.
  • Provided customer support and maintained presentation standards.

Education

High School Diploma -

Albert Einstein High School
Kensington, MD
05-2027

Skills

  • Customer service excellence
  • Reception and front desk operations
  • Hospitality and bartending
  • Cash and credit transactions
  • Communication and conflict resolution
  • Inventory management
  • Professional phone etiquette
  • Time management
  • Scheduling and calendar coordination
  • Cleanliness and sanitation standards
  • Event management
  • Team collaboration
  • Sales promotion
  • Customer service
  • Effective communication
  • Credit and cash transactions
  • Dependability and reliability
  • Identification checks
  • Staff training
  • Reports and documents

Timeline

Cashier / Bartender

AMC Theatres
07.2024 - Current

Cashier

Party City
09.2023 - 05.2024

Concierge / Receptionist

First Impression Staffing
01.2022 - 03.2024

Stocker Associate

Party City
09.2021 - 08.2023

High School Diploma -

Albert Einstein High School
Mila Scott