Mina Graham
Montgomery Village,MD
Summary
Hardworking, goal oriented, and multi-talented after working in the retail and food industry, being in a service-learning course, and being associate editor on Watkins Mill High School’s The Current.
Overview
3
3
years of professional experience
Work History
Community Center Assistant
Towson University
01.2024 - Current
- Enhanced community engagement by promoting various events and activities.
- Managed daily operations, ensuring smooth functioning of community center as whole.
- Provided excellent customer service, resolving member concerns and inquiries efficiently and professionally.
Service Learning Student
Towson Univerity
01.2024 - Current
- Worked with classmates and professor on campus towards developing treatments for students on campus with ADHD
- Completed literature searches using databases to find validity for quantitative measures
- Created PowerPoint slideshows to be used toward professional development
- Working knowledge of qualitative coding for thematic analysis
Cashier
Panera Bread
03.2022 - 08.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Trained new workers and managers on how to use POS systems.
- Made barista drinks for customers.
- Prepared bagels and baked goods for customers.
Seasonal Retail Associate
Music & Arts
08.2021 - 10.2021
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Guided customers through process to filling out paperwork required for renting instruments.
- Processed and gathered instruments for rentals.
Education
Undergraduate Bachelor - Psychology
Towson University
Towson, MD06.2026
High School Diploma -
Watkins Mill High School
Gaithersburg, MD06.2022
Skills
- Customer Service
- Customer Transactions
- Coordinating Orders
- Cash Register Operation
- Teamwork and Collaboration
- Integrity and Dependability
Accomplishments
- Was a writer for three years and associate editor for one year on high school’s newspaper, the Watkins Mill High School’s The Current.
- Was an editor on a county-wide student run magazine, The Amplifier.
Timeline
Community Center Assistant
Towson University
01.2024 - Current
Service Learning Student
Towson Univerity
01.2024 - Current
Cashier
Panera Bread
03.2022 - 08.2022
Seasonal Retail Associate
Music & Arts
08.2021 - 10.2021
Undergraduate Bachelor - Psychology
Towson University
High School Diploma -
Watkins Mill High School
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