MINA HINES
Oxon Hill,MD
Overview
9
9
years of professional experience
Work History
Washington Territory Account Manager
ClassPass
01.2025 - Current
- Developed long-term relationships with key decision-makers in the assigned region, resulting in repeat business.
- Negotiated contracts, terms, and conditions to secure profitable deals for both parties.
- Conducted market research to identify emerging trends and recommend appropriate sales strategies for the territory.
- Exceeded annual sales targets consistently by identifying untapped markets and adjusting sales tactics accordingly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
TRAVEL AGENT
ARCHER TRAVEL
02.2023 - Current
- Created itineraries for clients based on customer interests, budgets, and availability
- Used various computer software and online databases to book travel services
- Compiled necessary documentation, confirming proper organization for trips.
SENIOR ACCOUNT EXECUTIVE
YELP
08.2021 - 12.2024
- Met growth targets by positioning solutions to help brand partners unlock long-term value and improve customer experience
- Spent significant time in assigned territory promoting company's products and services
- Make an average of 100 outbound calls daily and send 40-50 outreach emails
- Utilize Salesforce CRM to track sales pipeline and always ensure consistent leads
- Closed 400k+, 220% of quota FY 2022
- Exceeded Quota every month sent start in Aug 2021
Sales Associate
JJ Keller & Associates, INC
08.2023 - 05.2024
- Used CRM database to track referral and appointment data.
- Established relationships with key clients, while maintaining existing customer base.
- Worked with fellow sales team members to achieve group targets.
- Maintained knowledge of sales and promotions
- Managed and maintained 100% of Quota
- Closed Deals worth 3k plus month to month
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Leveraged SAP skills to input and compile data gathered from various sources.
BUSINESS DEVELOPMENT ASSOCIATE
ALEXANDRIA TOYOTA
08.2019 - 12.2020
- Established strong client relationships to drive business development.
- Greeted and assisted customers to foster positive experiences.
- Managed multiple projects and met time-sensitive deadlines.
EVENTS PLANNER
HERR EVENTS
03.2016 - 03.2020
- Coordinated vendors, timelines and budgets for events.
- Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
- Ensured effective communication between vendors and suppliers before, during and after the event.
- Managed safe and smooth food delivery at banquets, conferences and social events.
Skills
- Lead generation expertise
- Market expansion initiatives
- Proficient in managing multiple tasks
- Strong written communication skills
- Client relationship management
- Effective teamwork
- Prioritization and scheduling expertise
- Client-centered approach
- Outstanding customer support
- Achieves and exceeds sales objectives
Timeline
Washington Territory Account Manager
ClassPass
01.2025 - Current
Sales Associate
JJ Keller & Associates, INC
08.2023 - 05.2024
TRAVEL AGENT
ARCHER TRAVEL
02.2023 - Current
SENIOR ACCOUNT EXECUTIVE
YELP
08.2021 - 12.2024
BUSINESS DEVELOPMENT ASSOCIATE
ALEXANDRIA TOYOTA
08.2019 - 12.2020
EVENTS PLANNER
HERR EVENTS
03.2016 - 03.2020