Overview
Work History
Skills
Timeline
Generic

MINA HINES

Oxon Hill,MD

Overview

9
9
years of professional experience

Work History

Washington Territory Account Manager

ClassPass
01.2025 - Current
  • Developed long-term relationships with key decision-makers in the assigned region, resulting in repeat business.
  • Negotiated contracts, terms, and conditions to secure profitable deals for both parties.
  • Conducted market research to identify emerging trends and recommend appropriate sales strategies for the territory.
  • Exceeded annual sales targets consistently by identifying untapped markets and adjusting sales tactics accordingly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.

TRAVEL AGENT

ARCHER TRAVEL
02.2023 - Current
  • Created itineraries for clients based on customer interests, budgets, and availability
  • Used various computer software and online databases to book travel services
  • Compiled necessary documentation, confirming proper organization for trips.

SENIOR ACCOUNT EXECUTIVE

YELP
08.2021 - 12.2024
  • Met growth targets by positioning solutions to help brand partners unlock long-term value and improve customer experience
  • Spent significant time in assigned territory promoting company's products and services
  • Make an average of 100 outbound calls daily and send 40-50 outreach emails
  • Utilize Salesforce CRM to track sales pipeline and always ensure consistent leads
  • Closed 400k+, 220% of quota FY 2022
  • Exceeded Quota every month sent start in Aug 2021

Sales Associate

JJ Keller & Associates, INC
08.2023 - 05.2024
  • Used CRM database to track referral and appointment data.
  • Established relationships with key clients, while maintaining existing customer base.
  • Worked with fellow sales team members to achieve group targets.
  • Maintained knowledge of sales and promotions
  • Managed and maintained 100% of Quota
  • Closed Deals worth 3k plus month to month
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Leveraged SAP skills to input and compile data gathered from various sources.

BUSINESS DEVELOPMENT ASSOCIATE

ALEXANDRIA TOYOTA
08.2019 - 12.2020
  • Established strong client relationships to drive business development.
  • Greeted and assisted customers to foster positive experiences.
  • Managed multiple projects and met time-sensitive deadlines.

EVENTS PLANNER

HERR EVENTS
03.2016 - 03.2020
  • Coordinated vendors, timelines and budgets for events.
  • Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
  • Ensured effective communication between vendors and suppliers before, during and after the event.
  • Managed safe and smooth food delivery at banquets, conferences and social events.

Skills

  • Lead generation expertise
  • Market expansion initiatives
  • Proficient in managing multiple tasks
  • Strong written communication skills
  • Client relationship management
  • Effective teamwork
  • Prioritization and scheduling expertise
  • Client-centered approach
  • Outstanding customer support
  • Achieves and exceeds sales objectives

Timeline

Washington Territory Account Manager

ClassPass
01.2025 - Current

Sales Associate

JJ Keller & Associates, INC
08.2023 - 05.2024

TRAVEL AGENT

ARCHER TRAVEL
02.2023 - Current

SENIOR ACCOUNT EXECUTIVE

YELP
08.2021 - 12.2024

BUSINESS DEVELOPMENT ASSOCIATE

ALEXANDRIA TOYOTA
08.2019 - 12.2020

EVENTS PLANNER

HERR EVENTS
03.2016 - 03.2020

Similar Profiles

CREATE PROFILE
MINA HINES