Mireille Robinson
Germantown
Summary
Dedicated Counselor provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
11
11
years of professional experience
Work History
Homeless Domestic Violence Specialist
Community Crisis Services Inc.
01.2021 - Current
- Respond to crisis calls by providing support, safety planning, and referrals
- Assess eligibility for permanent housing whether facing eviction or homelessness; provide resources for safe interim shelter or bridge housing, if available
- Offering assistance for women seeking a safehouse from domestic violence
- Provide resources to those seeking rental assistance and basic tenant education concerning rights and duties of tenants and landlords
- Complete call logs and case noted activities into system.
Victim Assistance And Sexual Assault Program
Psychiatric Rehabilitation Services
01.2019 - Current
- Assisted women/girls who have been physically and sexually assaulted
- Responded to calls that indicate incidents of physical and sexual assault
- Filled out information logs on victims of physical and sexual assault
- Provided comfort and support to the victims
- Gave resources to better help the victim and family in crisis.
Crisis Worker/Suicide Hotline Operator
01.2019 - 01.2022
- Utilized empathy skills & non bias support for clients in suicidal distress
- Assisted clients with finding shelter and seeking counseling
- Provided a safe and warm atmosphere for building good rapport
- Documented client information and report call specifics
- Set up crisis intervention rescue protocol to save lives.
Peer Counselor/ Treatment Coordinator
People Encouraging People
01.2020 - 01.2021
- Provided outreach services to clients in the community and coordinated health services between the Agency, community, and home settings
- Transported medication to consumers
- Provided highly individualized services in the community and promoted self-determination and decision making
- Coordinated and facilitated support groups for consumers.
Patient Care
White Oak Senior Center
01.2016 - 01.2019
- Aided and support daily living services to seniors
- Maintained clean environments for staff and building occupants
- Served as point-of-contact handling various functions within the center
- Ensured the safety and comfort of seniors
- Created and disperse flyers for all monthly events.
Administrative Support
Wheaton Recreation Center
01.2014 - 01.2015
- Greeted customers and answered multiline phone system
- Provided information to callers, took messages, and transferred calls
- Respond to inquiries and resolve administrative and facility issues that may arise
- Assisted staff with the planning and preparation of recreation center event
- Scheduled community meetings, activities, and events
- Responsible for overall building maintenance and ensuring safety of all attendees.
Education
High School Diploma -
Col. Zadok Magruder High School
Rockville, MD06.1999
Skills
- Good listening Skills
- People Skills
- Time Management
- Organizational
- Problem Solving
- Good Communication Skills
- Attentive
- Communication
- Case Management
- Mental health awareness
- Boundaries Establishment
- Client Confidentiality
- Self-care strategies
- Safety Planning
- Sexual Assault Support
Timeline
Homeless Domestic Violence Specialist
Community Crisis Services Inc.
01.2021 - Current
Peer Counselor/ Treatment Coordinator
People Encouraging People
01.2020 - 01.2021
Victim Assistance And Sexual Assault Program
Psychiatric Rehabilitation Services
01.2019 - Current
Crisis Worker/Suicide Hotline Operator
01.2019 - 01.2022
Patient Care
White Oak Senior Center
01.2016 - 01.2019
Administrative Support
Wheaton Recreation Center
01.2014 - 01.2015
High School Diploma -
Col. Zadok Magruder High School
Similar Profiles
Clare PalmatierClare Palmatier
Crisis Triage Counselor at CommUnity Crisis Services & Food BankCrisis Triage Counselor at CommUnity Crisis Services & Food Bank
Tristan EcclestonTristan Eccleston
Crisis Response Specialist at Toronto Community Crisis servicesCrisis Response Specialist at Toronto Community Crisis services
Katrina MarshallKatrina Marshall
Crisis Intervention Specialist at Community Crisis Services, Inc.Crisis Intervention Specialist at Community Crisis Services, Inc.