Mirzac Mihaela
Chisinau
Summary
Highly skilled professional with expertise in critical-thinking, organisational proficiency, and operations research. Demonstrates exceptional client relationship management and diplomatic communication abilities. Proficient in computer literacy, brand promotion, and negotiation expertise. Known for taking initiative and driving successful outcomes. Committed to leveraging skills to achieve career growth and contribute to organisational success.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Logistics operator
Engine Dispatch
Chisinau, Chișinău Municipality
01.2024 - 11.2024
- Utilised RFID technology to track and trace inventory, reducing instances of loss and theft.
- Performed quality assurance checks on inbound shipments.
- Operated forklift trucks safely and responsibly for secure goods transportation.
- Researched scientific advancements to aid product design evolution.
Dispatcher
Trucking 42 car hauling department
Chisinau
06.2022 - 01.2023
- Prepared documents to acquire permits for drivers delivering livestock and chemicals.
- Kept accurate files and documentation in line with company-established standards and regulatory requirements.
- Operated multi-line telephone console system to answer and triage calls.
- Answered queries relating to products and deliveries.
- Responded to emergency and non-emergency calls and recorded important information.
- Used headset and computer software to speak and type location and incident.
- Employed calm demeanour and utilised active listening and critical thinking to assist distressed callers.
- Despatched personnel and transport vehicles based on current demand and load requirements.
- Maintained clean and accurate records of transport activities.
Education
Foreign languages -
Universitatea din Craiova
Craiova,Romania 10.2018 - 06.2022
Skills
- Critical-thinking
- Organisational proficiency
- Operations research
- Client Relationship Management
- Computer literacy
- Diplomatic communication
- Brand Promotion
- Negotiation expertise
- Initiative taking
Languages
English
Fluent
Russian
Upper intermediate (B2)
Romanian
Native
Timeline
Logistics operator
Engine Dispatch
01.2024 - 11.2024
Dispatcher
Trucking 42 car hauling department
06.2022 - 01.2023
Foreign languages -
Universitatea din Craiova
10.2018 - 06.2022
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