Misrak Asres
Silver Spring
Summary
Dynamic owner and manager at Hela PLC, I excelled in driving sales and enhancing customer satisfaction through personalized service and effective inventory management. My expertise in business operations and strong communication skills fostered a motivated team, ensuring exceptional customer experiences and optimal product availability.
Overview
16
16
years of professional experience
Work History
Owner & Manager
Hela PLC
Addis Ababa
01.2009 - Current
- Managed daily operations of a successful boutique store, overseeing sales, inventory, and customer relations
- Provided personalized styling and fashion advice to customers, increasing sales and customer satisfaction
- Handled purchasing, supplier negotiations, and stock management to maintain optimal product availability
- Trained and supervised staff, ensuring high levels of customer service and efficiency
Education
High School Diploma -
Sales man Certificate -
Skills
- Business Management & Operations
- Customer Service & Sales
- Inventory & Vendor Management
- Merchandising & Fashion Retail
- Cash Handling & POS Systems
- Communication & Teamwork
Languages
- Amharic, Fluent
- English, Basic/Intermediate/Fluent
Timeline
Owner & Manager
Hela PLC
01.2009 - Current
High School Diploma -
Sales man Certificate -
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