Mo Sesay
Silver Spring
Summary
Dynamic sales professional with proven expertise in leads generation and client relations honed at Keller Williams Realty Centre and Home Depot. Excelled in territory management and upselling strategies, significantly enhancing customer satisfaction and sales outcomes. Skilled in meeting facilitation, demonstrating a keen ability to exceed sales targets through strategic analysis and relationship building.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Agent
Keller Williams Realty Centre
Columbia
05.2023 - Current
- Performed daily analysis of sales figures to identify areas of improvement within the team's performance.
- Negotiated contracts with customers to secure sales deals.
- Attended meetings with current and prospective customers to discuss their business needs.
- Developed relationships with customers by providing excellent customer service.
- Maintained accurate records of customer interactions and transactions.
- Generated leads through cold calling, online searches, and referrals from existing clients.
Sales Associate
Home Depot
Silver Spring
05.2020 - Current
- Demonstrated product features and benefits for customers' needs.
- Organized stockroom shelves according to size, color or style.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Education
High School Diploma -
Springbrook High Scool
Silver Spring, MD06-2020
Skills
- Sales follow-up
- Client relations
- Territory management
- Upselling strategies
- Leads generation
- Meeting facilitation
Certification
- I thrive to make a customer's experience while shopping one that they won't forget. Building a personal relationship with a customer that allows them to confide and trust my opinion and expertise is really what makes me, me. This skill is been attributed by my two other current careers and I would like to expand into different fields and I feel like Nike would be the perfect place. I absolutely love the brand (90% of the clothes I wear) and would love to integrate myself within the company.
Timeline
Sales Agent
Keller Williams Realty Centre
05.2023 - Current
Sales Associate
Home Depot
05.2020 - Current
High School Diploma -
Springbrook High Scool
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