Moboluwaji Ojelade
Costco
Lanham
9
years of professional experience
Dynamic Sales Associate with proven expertise at Costco, excelling in exceptional customer service and problem-solving. Recognized for boosting customer satisfaction through effective communication and relationship-building. Skilled in time management and adept at training new hires to foster a collaborative team environment. Committed to enhancing member experiences and driving repeat business.
Work History
Sales Associate, Attendant
8 Years 11 Months- Assisted members with product selection, pricing, and location guidance across sales floor.
- Processed transactions efficiently while balancing accuracy, speed, and member service.
- Resolved member concerns by communicating product details, policies, and service options.
- Supported daily opening and closing tasks, including recovery, cleanup, and replenishment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming environment.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Trained new hires in company policies and procedures, fostering a productive work atmosphere from day one.
Education
High School Diploma
Skills
Teamwork and collaboration
Time management
Problem-solving skills
Listening skills
Multi-tasking strength
Exceptional customer service
Accomplishments
- Supervised team of 8 staff members.
Interests
Graphic Design
Tech enthusiast
passionate about exploring the latest advancements and innovations.
Timeline
Sales Associate, Attendant
Costco
11.2017 - CurrentRead More
Wheaton High
High School Diploma
Read More