Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohnd Khalaifeh

Waldorf

Summary

Focused professional ready to provide assistance in the form of scheduling appointments, accompanying individuals to meetings and supporting the recovery process. A multitasking Peer Support Specialist offering compassion and respect while communicating effectively.

Empathetic Peer Support Specialist with proven experience to build trusting relationships with clients. Caring with genuine concern for wellbeing of peers.

Hands-on Peer Support Specialist known for helping people in challenging situations and achieving recovery successes. Offering more than [Number] years of sobriety and ready to help others reclaim lives through use of proper services.

Understanding Peer Support Specialist knowledgeable in care system navigation and willing to share life experiences related to mental illness. Energetic professional with more than [Number] years of expertise providing mental support as well as advice and assistance to those wanting to change lives positively.

Hardworking Peer Support Specialist committed to coaching peers through life challenges. Develops customized plans for individual issues. Engaging and outgoing with strong communication skills.

Dedicated professional with strong background in providing evidence-based counseling services to individuals, couples and families. Skilled in developing treatment plans, conducting assessments and documenting progress. Committed to advocating for mental health and well-being of clients.

Overview

10
10
years of professional experience

Work History

Peer Support Counselor

IMind Behavioral Health
04.2023 - Current
  • Provide community-based crisis intervention services to children, adolescents, and families with behavioral and emotional concerns.
  • Ensure compliance with all federal, state, and iMind policies and procedures.
  • Collaborate with the team to provide timely crisis intervention and stabilization services in the community.
  • Thoroughly complete all iMind, State and County documentation in a timely manner.
  • Facilitate appropriate referrals to internal and external resources as clinically indicated.
  • Attend all staff meetings and participate in supervision to address assessments, crises, problematic cases, general case reporting, and resource information.
  • Represent iMind in a professional manner, educate the community about services, foster collaborative relationships, and facilitate referrals.
  • Serve on iMind and/or community committees as requested by the Supervisor.
  • Take responsibility for professional growth by attending all mandatory iMind trainings and staying up-to-date with industry expectations.
  • Provide transportation for MRSS clients to appointments as needed.
  • Perform other duties as assigned to support the team and organization.
  • Used advanced counseling skills and evidence-based practices to establish goals and treatment plans with patients.
  • Presented case history material to review and discuss with other staff members.
  • Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
  • Trained in substance abuse, co-occurring disorders and effects of employment and housing issues on mental health.
  • Documented psychiatric services and responses to treatment in patient case files.
  • Employed methodologies such as cognitive behavioral therapy to assist patients.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Stayed current on mental health research to follow new developments and research in mental health field.
  • Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
  • Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
  • Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
  • Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
  • Prepared reports to summarize clients' mental health status and treatment progress.
  • Completed one-on-one counseling with broad range of clients suffering from various diseases and issues.
  • Encouraged patients to discuss experiences in group and individual settings.
  • Supervised busy caseload, managing clients, balancing workload and prioritizing client needs.
  • Provided referrals to connect clients with other community resources to support mental health and well-being.
  • Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
  • Supported clients by representing needs and advocating for patient rights in healthcare, legal and community-based settings.
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
  • Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
  • Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Observed and monitored client behavior and responses to treatment.

Social Worker

Vinson Hall Retirement Community
12.2021 - Current
  • Provide individuals, families, and groups with the psychosocial support needed to cope with chronic, acute, or terminal illnesses.
  • Provide patients with information and counselling and make referrals for other services.
  • Meet with newly admitted clients to perform assessments.
  • Identifying their psychosocial, mental, and emotional needs along with providing, developing, and/or aiding in the access of services to meet those needs.
  • Exercise professional judgment in carrying out a variety of activities that maximize the well-being and quality of life of residents.
  • Complete a social history and psychosocial assessment for each resident that identifies social, emotional, and psychological needs.
  • Participate in the development of a written, interdisciplinary plan of care for each resident that identifies the psychosocial needs/issues of the resident, the goals to be accomplished for those needs/issues, and the appropriate social worker interventions.
  • Ensure or provide therapeutic interventions to assist residents in coping with their transition and adjustment to a long-term care facility, including their social, emotional, and psychological needs.
  • Ensure or provide support and education to residents/family members/significant others to assist in their understanding of placement and facility issues in addition to referring them to the appropriate social service agencies when the facility does not provide the needed services.
  • Provide groups for residents/family members/significant others as appropriate to their needs.
  • Provide clinical interventions to address catastrophic events that occur during the resident’s stay in the facility.
  • Coordinate the resident discharge planning process and make referrals for appropriate home care services prior to the resident’s return to the community.
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Updated client documentation for accurate, compliant and current records.
  • Coordinated external healthcare professionals to uphold high-quality, person-centred care.
  • De-escalated stressful situations through individual and family crisis interventions.
  • Monitored clients' progress and adapted treatment plans to meet changing needs.
  • Assisted clients with navigating and accessing social services such as housing and medical care.
  • Facilitated group therapy sessions to build supportive, communicative client networks.
  • Supported clients and families with empathy and compassion during difficult times.
  • Conducted home visits to assess living environment and facilitate access to necessary resources.
  • Advocated for clients to assure respected rights and wishes.
  • Devised and implemented community-based programs to promote mental health awareness.
  • Monitored clients' progress to adjust treatment plans accordingly.
  • Collaborated with other professionals to plan and coordinate care for clients.
  • Educated clients and families on mental health, wellness and recovery topics.
  • Implemented community outreach programs to promote mental health awareness.
  • Facilitated psychoeducational classes to help clients develop life skills.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Administered assessments to identify clients' needs and establish treatment plans.
  • Provided crisis counseling and intervention services to clients in emergency situations.
  • Evaluated clients' social, emotional and psychological needs to create treatment plans.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Utilized evidence-based practices to provide effective interventions for clients.
  • Participated in interdisciplinary team meetings to coordinate care for clients.
  • Assisted clients in identifying community resources and connecting with appropriate services.
  • Conducted home visits to assess clients' home environment and provide support.
  • Facilitated peer support groups to help clients connect with others.
  • Developed and implemented individualized treatment plans for clients.
  • Facilitated group therapy sessions to help clients develop coping skills and improve communication.
  • Participated in professional development and training opportunities to enhance clinical skills.
  • Developed and maintained strong relationships with community resources for successful referrals.

Crisis Counselor

Safe Journey House
04.2020 - 04.2023
  • Provide emotional support and referrals to appropriate services/organizations for hotline and chatline callers.
  • Provide assistance to law enforcement and medical personal in the assessment of individuals in crisis and being consider for emergency detention.
  • Assess patients for dangerousness to self or others, psychosis, and urgency for treatment.
  • Collaborate with on-call psychiatrist and ER doctor to evaluate patient stability.
  • Necessitate excellent active listening skills for hotline clients and shelter residents.
  • Assess suicidal patients at emergency rooms/jail for referral to inpatient psychiatric hospitalization or make referrals to community resources.
  • Participate in hospice and community programs and presentations to promote professional growth and understanding of hospice care, and increase public awareness.
  • Track and document all contacts and activities throughout program to ensure compliance with grant requirements and FEMA.
  • Prepare detailed reports of gather data for FEMA in order to determine services provide for the area.
  • Provide consultation in problematic case situations and provide resource information regarding DMH mental health services.

Hotline Specialist

Crisis Community Services
04.2020 - 04.2022
  • Answer the crisis line in a compassionate and professional manner.
  • Provide an average of five services to each caller: Assess participant needs, Provide supportive advocacy and peer support, Crisis intervention as needed, Offer information and appropriate referrals to community services using warm handoffs when possible, Assist with safety planning and brainstorming available options.
  • Return voicemail and emails from participants and community partners.
  • Provide danger to safety transportation and hotel vouchers.
  • Connect with survivors on Call to Safety’s Shelter Call Back List when domestic violence shelter space is available.
  • Provide domestic violence and sexual assault survivors with advocacy, information, referrals and resources as appropriate, with a special emphasis on providing 'supportive advocacy' and 'warm hand-offs' to other area providers.
  • Accurately obtain and record survivor demographic information for use in identifying service and geographic needs of callers.
  • Stay abreast of community resources and coordinated community responses.
  • Work with community partners to provide comprehensive information and referral crisis services.
  • Maintain a level of comfort and ability around basic technology (email, databases, etc) as well as future systems as our technology needs progress.

Circulation Assistant

Thurgood Marshall Library, Bowie
08.2015 - 05.2021
  • Work on General Stacks Level, conducting services of shelf reading.
  • Assist with library projects such as moldy weeding project.
  • Assist Patrons with Academic inquiries.

Peer Counselor

01.2019 - 05.2019
  • Interview students, participate in school events, speak in conferences.
  • Document consumer behavior of individuals with mental health disorder such as Schizophrenia, Bipolar, and Depression.
  • Conduct individualized treatment plans.

Education

Master of Science - Social Work

Fordham University
Bronx, NY
08-2021

Associate of Applied Science - Psychobiology

Bowie State University
Bowie, MD
05-2019

Skills

  • Family support
  • Resource navigation
  • Recovery planning
  • Substance abuse
  • Boundary setting
  • Mental health awareness
  • Suicide prevention
  • Recovery guidance
  • Recovery assistance and support
  • Providing direction
  • Leadership skills
  • Communication
  • Behavioral health
  • Social activity planning
  • Motivational interviewing
  • Effective collaboration and interaction
  • Planning skills
  • Exemplary communication
  • Mental health services
  • Relationship building skills
  • Issue resolution
  • Problem-solving skills
  • Relationship cultivation
  • Arranging transportation
  • Community services information
  • Family assistance
  • Appointment scheduling
  • Rapport building
  • Positive environment facilitation
  • Service navigation

Timeline

Peer Support Counselor

IMind Behavioral Health
04.2023 - Current

Social Worker

Vinson Hall Retirement Community
12.2021 - Current

Crisis Counselor

Safe Journey House
04.2020 - 04.2023

Hotline Specialist

Crisis Community Services
04.2020 - 04.2022

Peer Counselor

01.2019 - 05.2019

Circulation Assistant

Thurgood Marshall Library, Bowie
08.2015 - 05.2021

Master of Science - Social Work

Fordham University

Associate of Applied Science - Psychobiology

Bowie State University

Similar Profiles

CREATE PROFILE
Mohnd Khalaifeh