Mondra' Pope
Ft. Washington
Summary
Dynamic delivery driver and office assistant at Chandler Medical Supply, recognized for enhancing customer satisfaction through timely deliveries and effective conflict resolution. Proficient in GPS navigation and route planning, I excel in high-pressure environments, fostering client loyalty and ensuring operational efficiency. Committed to teamwork and exceptional service.
Overview
3
3
years of professional experience
Work History
Delivery Driver \ Office Assistant
Chandler Medical Supply
04.2022 - Current
- deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Potomac High School
Temple Hills, MDSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- GPS and route planning
- Order picking and processing
- Delivery scheduling
- Stocking and inventory
- Shipping and packaging
- Client relationship management
- Documentation and reporting
- Order verification
- Equipment operation
Timeline
Delivery Driver \ Office Assistant
Chandler Medical Supply
04.2022 - Current
Potomac High School
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