Monica Braxton
Baltimore,MD
Summary
Detail-oriented individual with exceptional communication skills and a positive attitude. Dedicated to providing excellent customer service and focused on meeting client needs. Committed to continuous learning and growth to ensure the smooth and successful daily operations of the organization.
Overview
7
7
years of professional experience
Work History
Program Specialist
Housing Authority of Baltimore City
12.2023 - Current
- Preform reexaminations and Interim changes of household composition and income
- Maintain and organize tenants' files, insuring up to date and accurate information
- Working knowledge of HABC's software; Laserfiche, Elite, Office 365 and Power BI
Maintenance Clerk II
Housing Authority of Baltimore City
08.2019 - 12.2023
- Provide general clerical work to assure the smooth operation of the Maintenance Department to include filing, photocopying, and ordering of parts and supplies as directed or when needed
- Maintain all files and inventory records of all orders placed and received
- Assist distribution of materials and supplies to Maintenance staff and keep up to date record of materials used so that minimum stock levels are maintained
- Point of contact for maintenance work orders reported by tenants
- Maintained accurate records of all maintenance activities, facilitating timely follow-ups and preventive measures.
Production Clerk
H&S Bakery
07.2018 - 08.2019
- Performed clerical and administrative duties
- Enter adjustments of orders and contact the bakeries/departments of any changes
- Organize and maintained daily production orders
- Handle internal and external communications
Education
High School Diploma -
Southwestern High School
Baltimore, MD06.2020
Skills
- Skill development
- Maintenance scheduling
- Deadline oriented
- Work order processing
- Organizational skills
- File/records maintenance
- Schedule and calendar management
- Document scanning
- Telephone etiquette
- General office functions
Affiliations
- BRHP client advisor board
- Memphis Dawah Association
Timeline
Program Specialist
Housing Authority of Baltimore City
12.2023 - Current
Maintenance Clerk II
Housing Authority of Baltimore City
08.2019 - 12.2023
Production Clerk
H&S Bakery
07.2018 - 08.2019
High School Diploma -
Southwestern High School
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