Monique Smith
Randallstown
Summary
Dynamic Equal Employment Specialist with the Social Security Administration, skilled in discrimination analysis and regulatory compliance. Expertly navigated complex complaints, delivering actionable recommendations that ensured adherence to EEO law. Proven ability to synthesize data and provide exceptional customer service, fostering a fair and equitable workplace environment.
Overview
12
12
years of professional experience
Work History
Equal Employment Specialist
Social Security Adminstration
Baltimore
09.2012 - 02.2025
- Responsible for the intake, review, and analysis of discrimination complaints based on race, religion, national origin, sex, color, age, disability, sexual orientation, parental status, or reprisal.
- Analyzed systemic problems associated with complaints of discrimination, as well as performing an analysis of individual cases. Provides program direction and guidance to SSA management on a variety of issues associated with complaints of discrimination.
- Analyzes EEO complaints that are filed formally to determine acceptance for investigation or dismissal.
- Analyzes investigative material developed on all complaints of discrimination filed against the SSA. Determines overall equity of the case and prepares written analysis complete with recommendations for decision and any corrective action that may be required. Assures that each decision is consistent with public law, with precedent appellate judicial and administrative decisions and with SSA and EEOC regulations, procedures, policy and personnel management philosophy.
Education
Bachelor of Science - Social Sciences
Morgan State University
Baltimore, MD05-1993
Skills
- Discrimination analysis
- Regulatory compliance
- Complaint investigation
- Writing
- Data analysis
- Customer Service
Accomplishments
- 2020 - 2024 Superior Job Performance Awards
Affiliations
- Member of Alpha Kappa Alpha Sorrity
Timeline
Equal Employment Specialist
Social Security Adminstration
09.2012 - 02.2025
Bachelor of Science - Social Sciences
Morgan State University
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