Summary
Overview
Work History
Education
Skills
Timeline
Generic

Montana Wynn

Bowie,MD

Summary

To obtain employment in which will help me grow in a work environment where I can utilize and obtain the proper guidance, and knowledge in the work force that will be beneficial to myself as well as to the organization.

Overview

9
9
years of professional experience

Work History

Counselor

Brookland Middle School
08.2024 - Current
  • Conducted individual, group, and family counseling sessions to support clients in managing emotional, mental, behavioral, and life challenges.
  • Developed personalized treatment plans based on assessments, clinical evaluations, and client goals, regularly monitoring progress and adjusting interventions as needed.
  • Provided crisis intervention and risk assessments for clients experiencing acute distress, ensuring safety and immediate support.
  • Maintained strict confidentiality and accurate documentation of sessions, treatment plans, and case notes in compliance with HIPAA and ethical standards.
  • Collaborated with interdisciplinary teams—including psychiatrists, social workers, teachers, and healthcare providers—to ensure coordinated and comprehensive care.
  • Facilitated psychoeducation on topics such as stress management, coping strategies, self-esteem, addiction recovery, and relationship dynamics.
  • Supported clients in developing life skills, building resilience, and setting achievable personal and professional goals.
  • Participated in ongoing professional development, case consultations, and supervision

Residential Concierge

Private Residential Community
11.2023 - 08.2024
  • Serve as the primary point of contact for community residents, ensuring prompt and courteous handling of inquiries and service requests.
  • Manage daily operations including mail distribution, parking coordination, and maintenance scheduling.
  • Facilitate repair requests and liaise with vendors and contractors to ensure timely resolution.
  • Assist with property tours and presentations to prospective tenants, contributing to community leasing efforts.
  • Support marketing initiatives to promote residential services and maintain high resident satisfaction.

Volunteer – Program Support

Echelon Community Services
01.2021 - 11.2023
  • Participated in program planning and development by identifying service trends and recommending updates to procedures and policies.
  • Conducted comprehensive psychosocial assessments to determine appropriate levels of care and intervention.
  • Facilitated both individual and group therapy sessions to support client mental health and wellness.
  • Collaborated with clinical consultants to design and implement multi-modal rehabilitation and treatment programs addressing physical, cognitive, psychological, and behavioral health challenges.
  • Provided regular evaluations of treatment outcomes, offering recommendations for program enhancements.
  • Delivered crisis intervention services to support clients in urgent or high-risk situations.

Hybrid Client Advisor

Louis Vuitton
10.2019 - 09.2021
  • Cultivated and maintained a personal client book to consistently achieve and exceed sales targets.
  • Delivered personalized luxury shopping experiences by introducing clients to high-end jewelry, exotic items, and ready-to-wear collections.
  • Collaborated with the visual merchandising team to ensure premium presentation of new and seasonal products.
  • Conducted in-depth product knowledge sessions for VIP clients, utilizing clienteling tools to build long-term relationships and brand loyalty.

Personal Care Aide

Private Client Care
03.2016 - 07.2017
  • Accurately documented patient care, condition updates, progress, and concerns to effectively communicate with supervisors and case managers.
  • Assisted patients with mobility, including transfers to and from beds, baths, wheelchairs, and vehicles, as well as with daily dressing and grooming routines.
  • Maintained a clean, safe, and hygienic environment to support clients' health and prevent hazards.
  • Provided companionship through conversation, reading, and engaging activities to support patients’ mental stimulation and emotional well-being.

Education

Bachelor of Arts - Psychology

Shaw University
Raleigh, NC
05.2023

Skills

  • Microsoft Office Suite
  • Acrobat
  • MS Project
  • Multi-Line Phone Systems
  • Internet Protocol
  • EHR Software
  • HMIS
  • ECHO
  • Crisis Intervention
  • CPR/AED Certified

Timeline

Counselor

Brookland Middle School
08.2024 - Current

Residential Concierge

Private Residential Community
11.2023 - 08.2024

Volunteer – Program Support

Echelon Community Services
01.2021 - 11.2023

Hybrid Client Advisor

Louis Vuitton
10.2019 - 09.2021

Personal Care Aide

Private Client Care
03.2016 - 07.2017

Bachelor of Arts - Psychology

Shaw University

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Montana Wynn