Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
3
3
years of professional experience
Work History
Information Systems Technician
Navy
06.2022 - Current
Installed, modified, and repaired software and hardware to resolve technical issues.
Created support documentation that enabled user community to extend skills, leverage system features, and find resolutions to questions without intervention from support team.
Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
Wrote and maintained custom scripts to increase system efficiency and performance time.
Supported the development and maintenance of SharePoint sites and automated workflows, ensuring optimal performance and addressing user needs.