Morgan Lansdowne
Baltimore
Summary
Reliable, hardworking, and customer-focused professional with experience in healthcare, retail, and warehouse operations. Skilled in patient care, customer service, team leadership, inventory management, and working efficiently in fast-paced environments. Known for excellent communication, dependability, and maintaining high standards of safety and quality.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Patient Transport
Johns Hopkins Hospital
Baltimore
09.2024 - Current
- Transported patients to procedures, admissions, and discharge locations to enhance care continuity.
- Coordinated with nurses and clinical staff to facilitate timely patient movement, ensuring efficient workflow.
- Assess patient mobility and use proper transfer techniques and equipment.
- Apply safe patient handling procedures to reduce injury risks.
- Provide compassionate patient care while maintaining privacy and professionalism.
- Trained new transport staff on hospital routes, equipment, and safety procedures to ensure compliance and safety.
Online Grocery Pickup Associate
Giant Food
Baltimore
04.2024 - Current
- Fulfilled customer grocery pickup orders with precision, ensuring satisfaction.
- Maintain productivity while accurately completing 80+ customer orders per shift.
- Assisted customers during pickup, addressing concerns to enhance their experience.
- Assist customers during pickup and professionally resolve concerns.
- Completed 80+ customer orders per shift while maintaining high accuracy and service standards.
Warehouse Supervisor
Amazon
Baltimore
05.2024 - 12.2025
- Supervised daily warehouse operations for a team of 60+ associates.
- Coordinated staffing and scheduling to ensure alignment with production goals.
- Trained employees on safety procedures, equipment use, and warehouse processes.
- Monitored inventory accuracy and resolved discrepancies to maintain operational integrity.
- Improved workflow efficiency by adjusting floor operations and routing.
- Tracked daily performance metrics and reported productivity trends to inform operational decisions.
Associate
Dash In
Glen Burnie
09.2023 - 04.2024
- Provided exceptional customer service in fast-paced convenience store, enhancing customer satisfaction.
- Operated POS systems and handled cash transactions, ensuring accuracy and efficiency.
- Reconciled cash drawers and balanced daily sales.
- Processed returns and exchanges according to company policies, maintaining customer trust and loyalty.
- Assisted with training new employees on register operations and customer service.
- Restocked merchandise and maintained store cleanliness.
Education
High School Diploma -
Digital Harbor High School
Baltimore, MDSkills
- Patient Transport
- Safe Patient Handling
- Patient Care Coordination
- Patient Discharge Support
- Healthcare Compliance
- Equipment Management
- Microsoft Excel
- Time Management
- Team Leadership
- Team Collaboration
- Adaptability
- Problem Solving
- Conflict Resolution
- Active Listening
- Communication
Certification
CPR Certification
Timeline
Patient Transport
Johns Hopkins Hospital
09.2024 - Current
Warehouse Supervisor
Amazon
05.2024 - 12.2025
Online Grocery Pickup Associate
Giant Food
04.2024 - Current
Associate
Dash In
09.2023 - 04.2024
High School Diploma -
Digital Harbor High School