Summary
Overview
Work History
Education
Skills
Timeline
Generic

Camacho Harris

Annapolis

Summary

Experienced with managing all aspects of business operations, including financial oversight and strategic planning. Utilizes effective leadership techniques to ensure efficient daily management and team productivity. Track record of fostering strong customer relationships and driving business growth through innovative solutions.

Overview

19
19
years of professional experience

Work History

Owner/Operator

Macho’s Street Kitchen
01.2021 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Implemented effective financial management practices, improving cash flow and profitability.

Route Sales Representative

Cintas
01.2019 - 01.2021
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Collaborated with customers to identify needs and provided catered solutions
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Provided excellent customer service, leading to high levels of customer retention and loyalty.
  • Trained new Route Sales Representatives, sharing best practices for success in the role.

Dietary Cook

Howard County General Hospital
02.2014 - 01.2019
  • Ensured consistent flavor profiles across dishes by carefully measuring ingredients according to established recipes.
  • Maintained a clean and sanitary work environment, adhering to health department regulations and safety protocols.
  • Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
  • Ensured timely meal service by coordinating cooking schedules and prioritizing tasks based on patient needs.
  • Assisted in menu planning, incorporating seasonal ingredients for optimal taste and nutritional value.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Promoted teamwork among kitchen staff by fostering open communication and addressing issues promptly.

Kitchen Support Associate

United States Naval Academy
06.2012 - 02.2014
  • Increased support quality with thorough troubleshooting and problem-solving techniques.
  • Monitored employee and customer interactions to assess quality of service.
  • Exceeded customer expectations by going above and beyond standard support protocols when necessary, resulting in increased satisfaction rates.
  • Consistently met or exceeded performance metrics, showcasing dedication to providing exceptional support services.
  • Balanced multiple tasks simultaneously, maintaining focus on delivering optimal outcomes for each client interaction.
  • Demonstrated computer skills for data entry and answered broad variety of inquiries.

Line Cook

Sunrise Assisted Living
06.2012 - 02.2014
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.

Delivery Route Driver

Triple C Wholesalers
08.2009 - 05.2011
  • Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
  • Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
  • Received, counted and inspected inventory for delivery.
  • Promoted company values through consistent demonstration of commitment to excellence during daily operations.
  • Contributed to a positive workplace atmosphere by maintaining professionalism and courtesy when interacting with colleagues and supervisors alike.
  • Ensured compliance with company policies and DOT regulations, contributing to a safe work environment for all employees.
  • Managed time effectively to accommodate both regular stops as well as ad-hoc requests from clients along the delivery route.

Courier

Brian's Transportation
11.2006 - 08.2009
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Drove safely at all times to avoid accidents and harm.
  • Handled sensitive documents securely, maintaining confidentiality and protecting client information.
  • Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.

Education

No Degree - General Studies

Anne Arundel Community College
Arnold, MD

High School Diploma -

Glen Burnie High School
Glen Burnie

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Staff training and development
  • Sales negotiation
  • Operations oversight
  • Strategic planning
  • Payroll processing
  • Relationship management

Timeline

Owner/Operator

Macho’s Street Kitchen
01.2021 - Current

Route Sales Representative

Cintas
01.2019 - 01.2021

Dietary Cook

Howard County General Hospital
02.2014 - 01.2019

Kitchen Support Associate

United States Naval Academy
06.2012 - 02.2014

Line Cook

Sunrise Assisted Living
06.2012 - 02.2014

Delivery Route Driver

Triple C Wholesalers
08.2009 - 05.2011

Courier

Brian's Transportation
11.2006 - 08.2009

No Degree - General Studies

Anne Arundel Community College

High School Diploma -

Glen Burnie High School

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Camacho Harris