Muhammad Ansari
Nottingham,MD
Summary
Dependable and eager to learn, with a strong foundation in ethics and teamwork that drives a commitment to excel in a career leveraging skills and enthusiasm for the benefit of employers and customers. Extensive experience in equipment mechanics, including electrical systems, brake, and engine procedures, complements a proven ability to inspect and diagnose mechanical malfunctions effectively. Skilled in performing a wide range of repairs on mechanical and automotive equipment, with a solid understanding of preventive maintenance, breakdowns, and troubleshooting techniques. Proficient in operating and maintaining both hand and power tools essential for the trade, ready to contribute immediately as an authorized worker in the U.S.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Technician/ Mechanic (Volvo)
WWL Vehicle Services Americas
01.2021 - 05.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Optimized system performance thorough testing and analysis.
- Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
- Analyzed vehicle data using advanced diagnostic equipment.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
RCA (Mail Carrier)
USPS
10.2014 - 09.2020
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
- Utilized advanced knowledge of local streets, neighborhoods, routes for optimal navigation while minimizing delays in delivery timeframes.
- Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
- Displayed professionalism when interacting with customers at their homes or businesses while delivering their mail promptly and courteously every day.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Handled mail and packages with care to prevent damage during delivery.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Enhanced customer satisfaction with timely and accurate mail delivery to both residential and commercial addresses.
- Maintained a high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.
- Proactively communicated route changes or potential delays due to construction or road closures with supervisors for alternative planning purposes.
- Ensured the security of mailboxes by diligently locking them after deliveries to protect customers'' personal information and prevent theft.
- Completed large-volume seasonal deliveries such as tax documents, holiday packages and election materials on time to meet strict deadlines.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Helped maintain a clean work environment in the post office facility by participating in regular cleaning tasks as needed.
- Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
- Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
- Collaborated with fellow carriers for seamless coverage during vacations, illnesses, or other absences to ensure uninterrupted mail delivery service.
- Monitored weather conditions regularly to adjust delivery routes accordingly.
- Expedited processing times by efficiently unloading incoming trucks and transferring sorted mail into designated areas for further distribution.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Responded to customer inquiries and concerns with professionalism, enhancing public image of postal service.
Warehouse Associate
Kohl's
08.2013 - 08.2014
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 75 pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Warehouse Associate
Sephora
08.2012 - 08.2013
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 75 pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Sales Representative
7-Eleven
05.2011 - 08.2012
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
Education
High School Diploma -
Foreign
Pakistan01.2006
Skills
- Automotive service
- Automotive Diagnostics
- Mechanic Experience
- Vehicle Maintenance
- Automotive Repair
- Electrical Experience
- Power tools (3 years)
- Order Fulfillment
- Packaging
- Order Picking (2 years)
- Warehouse Experience (2 years)
- Van driver (1 year)
- Delivery Driver Experience (7 years)
- Maintenance
- Box Truck (1 year)
- Commercial Driving
Certification
- Driver's License
- TWIC Card November 2020 to November 2025
Languages
English - Fluent
Timeline
Technician/ Mechanic (Volvo)
WWL Vehicle Services Americas
01.2021 - 05.2024
RCA (Mail Carrier)
USPS
10.2014 - 09.2020
Warehouse Associate
Kohl's
08.2013 - 08.2014
Warehouse Associate
Sephora
08.2012 - 08.2013
Sales Representative
7-Eleven
05.2011 - 08.2012
High School Diploma -
Foreign
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