Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Muhammad Haris Mushtaq

California

Summary

Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Manager

Russell Cellular Verizon
Rockville
12.2024 - Current
  • Increased retail sales of cellular phones and wireless services through effective facilitation.
  • Monitored action plans aligned with daily and monthly sales objectives.
  • Implemented creative marketing strategies to generate additional sales opportunities.
  • Provided coaching to sales reps on best practices for delivering top-tier customer service.
  • Scheduled shifts to enhance operational productivity across teams.
  • Conducted interviews and pre-screened candidates for hiring processes.
  • Led new hire training programs, ensuring completion of essential components.
  • Administered disciplinary actions when needed, with approval from District Sales Manager.
  • Provided leadership during times of organizational change or crisis situations.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Established processes to ensure efficient workflow throughout the organization.
  • Conducted performance reviews for team members.

Assistant Manager

Russell Cellular Verizon
Washington
05.2023 - 12.2024
  • Managed customer service inquiries and complaints quickly.
  • Facilitating retail sales of cellular phones, tablets, watches, and other devices, along with wireless services to the general public, while demonstrating outstanding customer service
  • Creating additional sales opportunities through creative marketing campaigns
  • Continually increasing knowledge of telecommunications products and services.
  • Seeking additional sales through creative marketing and community involvement
  • Assist the store manager in developing and monitoring action plans for the accomplishment of daily and monthly sales goals
  • Assist the store manager in pre-screening job applicants and conducting interviews
  • Assist the store manager in shift scheduling
  • Assist in handling daily store operations such as opening/closing, inventory control, cash management, and various office/administrative duties

Sales Associate

Accent Corporation
Leonardtown
03.2017 - 05.2023
  • Resolved customer service inquiries quickly and efficiently.
  • Greeted guests and provided customer service support.
  • Contributed to a positive customer service experience by providing excellent customer service skills.
  • Received and processed incoming customer service calls.
  • Leading and managing customer service teams to ensure achievement of customer service goals.

Education

Bachelor of Science - Cybersecurity

University of Maryland Global Campus
Adelphi, MD
12-2026

Associate of Science - Information Technology

College of Southern Maryland
La Plata, MD
05-2025

Skills

  • Network security
  • Intrusion detection
  • Data encryption
  • Customer service
  • Team collaboration
  • Problem solving
  • Critical thinking
  • Product management
  • Workforce management
  • Shift scheduling

Languages

English
Native/ Bilingual
Urdu
Full Professional

Certification

  • CompTIA Security+

Timeline

Manager

Russell Cellular Verizon
12.2024 - Current

Assistant Manager

Russell Cellular Verizon
05.2023 - 12.2024

Sales Associate

Accent Corporation
03.2017 - 05.2023

Bachelor of Science - Cybersecurity

University of Maryland Global Campus

Associate of Science - Information Technology

College of Southern Maryland

Similar Profiles

CREATE PROFILE
Muhammad Haris Mushtaq